Visibility and flexibility are becoming increasingly important for supply chains for both shippers and capacity providers. The growth in machine learning and artificial intelligence is helping to optimize shipments and rates as well as take out costs and increase productivity at freight forwarders. In this episode of Bloomberg Intelligence’s Talking Transports podcast, Ryan Petersen, Flexport’s CEO, joins Lee Klaskow, BI’s senior transportation & logistics analyst, to discuss the company Petersen founded in 2013 and its role in the technology revolution changing the freight-transportation and logistics markets. Petersen talks about the state of the ocean and air-freight markets, recent acquisitions into adjacent businesses and how Flexport was born out of the frustrations he faced as an importer.