The US’ shifting trade policies are creating challenges for shippers and contributing to a volatile freight environment. Freight forwarders that lean into technologies like artificial intelligence or machine learning can help shippers reduce costs and improve efficiency. In this episode of the Talking Transports podcast, Ryan Petersen, the founder and CEO of Flexport, joins Lee Klaskow, Bloomberg Intelligence senior transportation and logistics analyst, to share his insights about how they are helping their clients navigate the changing tariff landscape and boosting their productivity through tech investments. Petersen also shares views on the state of the ocean and airfreight markets, and explains how automation in freight forwarding is lowering the cost to serve — allowing the company to scale and compete more aggressively on price.