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SYS 206: Mastering AI, Automation, and Delegation: Aytekin Tank's Blueprint for Scaling a Successful Business, the Founder of Jotform

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🎙 In this episode, Dr Steve Day was joined by Aytekin Tank, the founder of Jotform and author of the bestselling book “Automate Your Busy Work.” Aytekin shares his entrepreneurial journey, detailing how he transformed his small business by leveraging automation and delegation to compete against giants like Google.

 

The conversation delves into the future of AI and its potential to revolutionise business processes, particularly with the upcoming launch of Jotform AI Agents, which aims to replace traditional forms with interactive AI-driven conversations. Aytekin also discusses the importance of company culture as Jotform grows, emphasising the need for small, cross-functional teams to maintain a collaborative environment.

 

This insightful episode is packed with valuable lessons for entrepreneurs looking to scale their businesses while maximising efficiency and innovation.



KEY TAKEAWAYS

💡 Embrace Automation and Delegation: The journey of building Jotform highlighted the importance of automating tasks and delegating responsibilities to free up time for focusing on product development and strategic growth.

💡 AI Integration in Business: The upcoming Jotform AI Agents product aims to revolutionise how businesses interact with clients by replacing traditional forms with AI-driven conversations, making processes more engaging and efficient.

💡 Cultural Foundations: Establishing a strong company culture is crucial, especially as a business grows. Creating small, cross-functional teams fosters collaboration and ownership, which can lead to better decision-making and productivity.

💡 Iterative Product Development: Launching a product is just the beginning. Moreover, continuous feedback from users is essential for refining and improving the product, emphasising the importance of beta testing and user engagement.

💡 Leverage Personal Strengths: Identifying and utilising personal strengths or “superpowers” can significantly enhance the chances of success when transitioning from a service-based business to a product-based one.



BEST MOMENTS

07:23 - 💬 “I wanted to share all the things that I learned about automation with a book. So I started writing a book. It took me a long time, but I released that book last year, finally, and it actually became a Wall Street Journal bestseller.” - Aytekin Tank

12:33 - 💬 “We are kind of disrupting our own business, replacing forms with AI.” - Aytekin Tank

21:39 - 💬 “I think you set the culture by not talking about it, but with your actions, with your decisions.” - Aytekin Tank

26:32 - 💬 “Stop blaming people. If there's anyone to blame, it's always you as the leader...we then take that blame and then put it into something useful by actually saying, how do we change the way things are done from the get-go?” - Steve Day



TIMESTAMPED OVERVIEW

00:00 Streamlined email processing and outsourced support tasks.

04:12 Automated deployments enabled frequent product releases.

09:56 Explored AI use, improved delegation, and enhanced productivity.

11:13 Delegated operational tasks to focus on AI.

15:41 Make forms enjoyable to increase completion rates.

20:18 Maintaining company culture with many employees remotely.

24:31 Small team ownership fosters a celebratory culture.

27:13 How to start an app on a budget?

32:18 AI product development is promising but challenging.

33:21 Flexible software empowers starting product companies now.

39:00 Apps for time management and writing used.

41:02 Enjoy the journey regardless of company size.



VALUABLE RESOURCES

Steve Day:

 

Aytekin Tank:



LINKS TO CONNECT WITH THE GUEST



ABOUT THE GUEST

Aytekin Tank founded Jotform and authored the bestselling book “Automate Your Busy Work.” Aytekin has a wealth of experience in entrepreneurship, particularly in bootstrapping and scaling a business globally. He’s also deeply invested in the future of AI and how it can revolutionise how we approach busywork and automation.



LINKS TO CONNECT WITH THE HOST



ABOUT THE HOST

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

 

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

 

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

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