How scammers took over Verena's account

Why HBB owners depend heavily on Instagram

How Ms Chin regained access to her account

Signs of your account being targeted

What do scammers do when they get your account

Synopsis: This is a special 10-part podcast series by The Straits Times to raise greater public awareness of the modern scourge of scams in Singapore and globally.

In Singapore, nearly $1 billion has been lost by scam victims since 2016. Mutating and spreading, different types of scams have infiltrated every aspect of our lives, from romance to work. The police are cracking down on offenders. What can you do to protect yourself?

In the series’ ninth episode, ST’s deputy news editor Andre Yeo, crime correspondent David Sun and journalist Jessie Lim speak with Ms Verena Chin, owner of home-based bakery Le Artisserie.

During the episode, Ms Chin recounts her experience of having her Instagram business account taken over by scammers and how she regained it within two days.  

She also advises Instagram users on the steps they can take to recover their accounts -  such as immediately requesting a change in e-mail address and asking friends to report to Instagram, if their accounts have been hacked. 

Highlights (click/tap above):

1:28 How scammers took over Ms Verena Chin’s Instagram account in Sept 2022

7:23 Why home-based business owners depend heavily on Instagram for orders

10:50 How Ms Chin regained access to her Instagram account within a day

18:11 Warning signs someone may be trying to take over your Instagram account

23:48 What scammers can do after taking over your Instagram account 

Read ST's Stop Scams articles: https://str.sg/wWt9
Anti-Scam Hotline: 1800-722-6688 (9am - 5pm); https://www.scamalert.sg/
National Care Hotline: 1800-202-6868 (8am - 12am); https://ccs.org.sg/nch/

Produced by: Andre Yeo (andrey@sph.com.sg), Jessie Lim (ljessie@sph.com.sg), David Sun (davidsun@sph.com.sg), Ernest Luis, Teo Tong Kai and Eden Soh

Edited by: Teo Tong Kai

Follow Stop Scams podcast series here:

Channel: https://str.sg/wuZB

Apple Podcasts: https://str.sg/wu3e

Spotify: https://str.sg/wuJj

Google Podcasts: https://str.sg/wE7S

SPH Awedio app: https://www.awedio.sg/

Websites: http://str.sg/stpodcasts

Feedback to: podcast@sph.com.sg

Andre Yeo's articles: https://str.sg/wWtC

David Sun's articles: https://str.sg/wWty

Jessie Lim's articles: https://str.sg/wWtF

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Discover more ST podcast channels:

All-in-one ST Podcasts channel: https://str.sg/wvz7

The Usual Place: https://str.sg/wEr7u

In Your Opinion: https://str.sg/w7Qt

COE Watch: https://str.sg/iTtE

Asian Insider: https://str.sg/JWa7

Health Check: https://str.sg/JWaN

Green Pulse: https://str.sg/JWaf

Your Money & Career: https://str.sg/wB2m

Hard Tackle: https://str.sg/JWRE

#PopVultures: https://str.sg/JWad

Music Lab: https://str.sg/w9TX

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ST Podcast website: http://str.sg/stpodcasts

ST Podcasts YouTube: https://str.sg/4Vwsa

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Special edition series:

True Crimes Of Asia (6 eps): https://str.sg/i44T

The Unsolved Mysteries of South-east Asia (5 eps): https://str.sg/wuZ2

Invisible Asia (9 eps): https://str.sg/wuZn

Stop Scams (10 eps): https://str.sg/wuZB

Singapore's War On Covid (5 eps): https://str.sg/wuJa

---

Get The Straits Times' app, which has a dedicated podcast player section:

The App Store: https://str.sg/icyB

Google Play: https://str.sg/icyX

#stopscams

Synopsis: This is a special 10-part podcast series by The Straits Times to raise greater public awareness of the modern scourge of scams in Singapore and globally.
In Singapore, nearly $1 billion has been lost by scam victims since 2016. Mutating and spreading, different types of scams have infiltrated every aspect of our lives, from romance to work. The police are cracking down on offenders. What can you do to protect yourself?
In the series’ ninth episode, ST’s deputy news editor Andre Yeo, crime correspondent David Sun and journalist Jessie Lim speak with Ms Verena Chin, owner of home-based bakery Le Artisserie.
During the episode, Ms Chin recounts her experience of having her Instagram business account taken over by scammers and how she regained it within two days.  
She also advises Instagram users on the steps they can take to recover their accounts -  such as immediately requesting a change in e-mail address and asking friends to report to Instagram, if their accounts have been hacked. 
Highlights (click/tap above):
1:28 How scammers took over Ms Verena Chin’s Instagram account in Sept 2022
7:23 Why home-based business owners depend heavily on Instagram for orders
10:50 How Ms Chin regained access to her Instagram account within a day
18:11 Warning signs someone may be trying to take over your Instagram account
23:48 What scammers can do after taking over your Instagram account 
Read ST's Stop Scams articles: <a href="https://str.sg/wWt9">https://str.sg/wWt9</a>
<ul>
<li>Anti-Scam Hotline: 1800-722-6688 (9am - 5pm); <a href="https://www.scamalert.sg/">https://www.scamalert.sg/</a></li>
<li>National Care Hotline: 1800-202-6868 (8am - 12am); <a href="https://ccs.org.sg/nch/">https://ccs.org.sg/nch/</a></li>
</ul>
Produced by: Andre Yeo (<a href="mailto:andrey@sph.com.sg">andrey@sph.com.sg</a>), Jessie Lim (<a href="mailto:ljessie@sph.com.sg">ljessie@sph.com.sg</a>), David Sun (<a href="mailto:davidsun@sph.com.sg">davidsun@sph.com.sg</a>), Ernest Luis, Teo Tong Kai and Eden Soh
Edited by: Teo Tong Kai
Follow Stop Scams podcast series here:
Channel: <a href="https://str.sg/wuZB">https://str.sg/wuZB</a>
Apple Podcasts: <a href="https://str.sg/wu3e">https://str.sg/wu3e</a>
Spotify: <a href="https://str.sg/wuJj">https://str.sg/wuJj</a>
Google Podcasts:<a href="https://str.sg/wE7S"> https://str.sg/wE7S</a>
SPH Awedio app: <a href="https://www.awedio.sg/">https://www.awedio.sg/</a>
Websites: <a href="http://str.sg/stpodcasts">http://str.sg/stpodcasts</a>
Feedback to: <a href="mailto:podcast@sph.com.sg">podcast@sph.com.sg</a>
Andre Yeo's articles: <a href="https://str.sg/wWtC" data-saferedirecturl="https://www.google.com/url?q=https://str.sg/wWtC&amp;source=gmail&amp;ust=1655363210856000&amp;usg=AOvVaw22mdHZAi83SuAUHhRvIJfs">https://str.sg/wWtC</a> 
David Sun's articles: <a href="https://str.sg/wWty">https://str.sg/wWty</a>
Jessie Lim's articles: <a href="https://str.sg/wWtF">https://str.sg/wWtF</a>
---
Discover more ST podcast channels:
All-in-one ST Podcasts channel: <a href="https://str.sg/wvz7">https://str.sg/wvz7</a> 
The Usual Place: <a href="https://str.sg/wEr7u">https://str.sg/wEr7u</a> 
In Your Opinion: <a href="https://str.sg/w7Qt">https://str.sg/w7Qt</a> 
COE Watch: <a href="https://str.sg/iTtE">https://str.sg/iTtE</a> 
Asian Insider: <a href="https://str.sg/JWa7">https://str.sg/JWa7</a> 
Health Check: <a href="https://str.sg/JWaN">https://str.sg/JWaN</a> 
Green Pulse: <a href="https://str.sg/JWaf">https://str.sg/JWaf</a> 
Your Money &amp; Career: <a href="https://str.sg/wB2m">https://str.sg/wB2m</a> 
Hard Tackle: <a href="https://str.sg/JWRE">https://str.sg/JWRE</a> 
#PopVultures: <a href="https://str.sg/JWad">https://str.sg/JWad</a> 
Music Lab: <a href="https://str.sg/w9TX">https://str.sg/w9TX</a> 
---
ST Podcast website: <a href="http://str.sg/stpodcasts">http://str.sg/stpodcasts</a> 
ST Podcasts YouTube: <a href="https://str.sg/4Vwsa">https://str.sg/4Vwsa</a> 
---
Special edition series:
True Crimes Of Asia (6 eps): <a href="https://str.sg/i44T">https://str.sg/i44T</a>
The Unsolved Mysteries of South-east Asia (5 eps): <a href="https://str.sg/wuZ2">https://str.sg/wuZ2</a> 
Invisible Asia (9 eps): <a href="https://str.sg/wuZn">https://str.sg/wuZn</a> 
Stop Scams (10 eps): <a href="https://str.sg/wuZB">https://str.sg/wuZB</a> 
Singapore's War On Covid (5 eps): <a href="https://str.sg/wuJa">https://str.sg/wuJa</a> 
---
Get The Straits Times' app, which has a dedicated podcast player section:
The App Store: <a href="https://str.sg/icyB">https://str.sg/icyB</a> 
Google Play: <a href="https://str.sg/icyX">https://str.sg/icyX</a> 
#stopscams

Synopsis: This is a special 10-part podcast series by The Straits Times to raise greater public awareness in Singapore and globally, to highlight the latest scam tactics, trends and ways authorities are dealing with this modern-day scourge.

Podcasters: Andre Yeo, David Sun, Jessie Lim, Wong Shiying.

Produced by podcast editor Ernest Luis, The Straits Times, SPH Media Trust.

Synopsis: This is a special 10-part podcast series by The Straits Times to raise greater public awareness in Singapore and globally, to highlight the latest scam tactics, trends and ways authorities are dealing with this modern-day scourge.
Podcasters: Andre Yeo, David Sun, Jessie Lim, Wong Shiying.
Produced by podcast editor Ernest Luis, The Straits Times, SPH Media Trust.

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