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When Joyce Rowland packed her bags to visit family in California, she didn't expect her prized sewing machine to be in any danger. But after flight crew forced Joyce to check her carry-on at the gate, the machine wound up being irreparably damaged and American Airlines was providing little service.

Joyce joins Steve and Jane to share her story as a warning to summer travelers and as a tip on how to get your money back when airlines make mistakes.  

When Joyce Rowland packed her bags to visit family in California, she didn't expect her prized sewing machine to be in any danger. But after flight crew forced Joyce to check her carry-on at the gate, the machine wound up being irreparably damaged and American Airlines was providing little service.
Joyce joins Steve and Jane to share her story as a warning to summer travelers and as a tip on how to get your money back when airlines make mistakes.

Steve Cochran rings the morning bell and gets your day started right. Featuring the best guests, the best interviews, and the best conversation, Steve Cochran is talking about what’s happening in your world. Smart, informative and (occasionally) funny, The Steve Cochran Show cuts through all the noise and brings you real talk radio every weekday from 5:30-9am on 890 WLS.

Steve Cochran rings the morning bell and gets your day started right. Featuring the best guests, the best interviews, and the best conversation, Steve Cochran is talking about what’s happening in your world. Smart, informative and (occasionally) funny, The Steve Cochran Show cuts through all the noise and brings you real talk radio every weekday from 5:30-9am on 890 WLS.

Steve Cochran on The Big 89

Steve Cochran rings the morning bell and gets your day started right. Featuring the best guests, the best interviews, and the best conversation, Steve Cochran is talking about what&rsquo;s happening in your world. Smart, informative and (occasionally) funny, The Steve Cochran Show cuts through all the noise and brings you real talk radio every weekday from 5:30-9am on 890 WLS.