On this week’s episode we are honored to have Dr. Richard Santiago, CFO of the U.S. Army Intelligence and Security Command (INSCOM) who shares how he had to become a change agent in order to implement massive digital transformation across more than one hundred locations around the world that absolutely could not afford to fail.

In this episode you will learn:
How he overcame the challenges of addressing a diverse audience of leaders and individual contributors that would eventually lead to a team with better decision-making skills
The importance of surrounding yourself with subject-matter experts
How he gave his team more autonomy through honest and positive leadership, resulting in a huge, and successful, transition



24 Hour Challenge: 

Ask three people for feedback on your communication effectiveness.



About Dr. Richard Santiago:

Dr. Richard Santiago was born in San Juan, Puerto Rico. He is a bicultural leader who  has internalized the cultures from both Puerto Rico and the United States (US). He holds a PhD in  Business Management with specialization in Leadership from Capella University; and a  MSA with specialization in Leadership from Central Michigan University.

Dr. Santiago has over 33 years of leadership experience. He is currently the Director of  Global Finance Operations / Chief Financial Officer (CFO) at the US Army Intelligence  and Security Command (INSCOM) while supporting global intelligence and security  operations. He is also  the Vice President of Education at Prospanica DC as well as the Founder of the  Bicultural Leadership Coach, LLC. From 2009 to 2010, he served as the President of  the American Society of Military Comptrollers (ASMC), Mount Vernon Chapter.

Dr. Santiago retired from the Army in 2015 as a Lieutenant Colonel after 25 years of  active service. During his time in the military, he served with the Chairman of the Joint  Chiefs of Staff (CJCS), Multi-National Forces, and North Atlantic Treaty Organization  (NATO) partners. For over 10 years, he worked in multicultural environments abroad in  locations such as Afghanistan, Iraq, Saudi Arabia, Germany, Bosnia, and Hungary,  among others. Some of his job assignments included: (a) Commander for Finance  Operations in support of Multi-National Forces, Baghdad, Iraq; (b), Fund Manager in  support of NATO, Kabul, Afghanistan; (c) Finance & Accounting Officer and Liaison  Officer to the Saudi American Bank, Riyadh, Saudi Arabia; and (d) Defense Resource  Manager in the Joint Staff, the Pentagon, Washington, DC. 



You can connect with Dr. Richard Santiago in the following ways:
Web: https://biculturalcoach.com/about
LinkedIn: https://www.linkedin.com/in/richardsantiago1/



You can connect with Laura in the following ways:
LinkedIn: https://www.linkedin.com/in/drlaurasicola
LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/
YouTube: https://www.youtube.com/c/VocalImpactProductions
Facebook: Vocal Impact Productions
Twitter: @LauraSicola
Instagram: @VocalImpactProductions
Website: https://vocalimpactproductions.com/
Laura’s Online Course: virtualinfluence.today



See omnystudio.com/listener for privacy information.

On this week’s episode we are honored to have Dr. Richard Santiago, CFO of the U.S. Army Intelligence and Security Command (INSCOM) who shares how he had to become a change agent in order to implement massive digital transformation across more than one hundred locations around the world that absolutely could not afford to fail.
In this episode you will learn:
<ul>
<li>How he overcame the challenges of addressing a diverse audience of leaders and individual contributors that would eventually lead to a team with better decision-making skills</li>
<li>The importance of surrounding yourself with subject-matter experts</li>
<li>How he gave his team more autonomy through honest and positive leadership, resulting in a huge, and successful, transition</li>
</ul>
 
24 Hour Challenge: 
Ask three people for feedback on your communication effectiveness.
 
About Dr. Richard Santiago:
Dr. Richard Santiago was born in San Juan, Puerto Rico. He is a bicultural leader who  has internalized the cultures from both Puerto Rico and the United States (US). He holds a PhD in  Business Management with specialization in Leadership from Capella University; and a  MSA with specialization in Leadership from Central Michigan University.
Dr. Santiago has over 33 years of leadership experience. He is currently the Director of  Global Finance Operations / Chief Financial Officer (CFO) at the US Army Intelligence  and Security Command (INSCOM) while supporting global intelligence and security  operations. He is also  the Vice President of Education at Prospanica DC as well as the Founder of the  Bicultural Leadership Coach, LLC. From 2009 to 2010, he served as the President of  the American Society of Military Comptrollers (ASMC), Mount Vernon Chapter.
Dr. Santiago retired from the Army in 2015 as a Lieutenant Colonel after 25 years of  active service. During his time in the military, he served with the Chairman of the Joint  Chiefs of Staff (CJCS), Multi-National Forces, and North Atlantic Treaty Organization  (NATO) partners. For over 10 years, he worked in multicultural environments abroad in  locations such as Afghanistan, Iraq, Saudi Arabia, Germany, Bosnia, and Hungary,  among others. Some of his job assignments included: (a) Commander for Finance  Operations in support of Multi-National Forces, Baghdad, Iraq; (b), Fund Manager in  support of NATO, Kabul, Afghanistan; (c) Finance &amp; Accounting Officer and Liaison  Officer to the Saudi American Bank, Riyadh, Saudi Arabia; and (d) Defense Resource  Manager in the Joint Staff, the Pentagon, Washington, DC. 
 
You can connect with Dr. Richard Santiago in the following ways:
<ul>
<li>Web: <a href="https://biculturalcoach.com/about">https://biculturalcoach.com/about</a></li>
<li>LinkedIn: <a href="https://www.linkedin.com/in/richardsantiago1/">https://www.linkedin.com/in/richardsantiago1/</a></li>
</ul>
 
You can connect with Laura in the following ways:
<ul>
<li>LinkedIn: https://www.linkedin.com/in/drlaurasicola</li>
<li>LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/</li>
<li>YouTube: https://www.youtube.com/c/VocalImpactProductions</li>
<li>Facebook: Vocal Impact Productions</li>
<li>Twitter: @LauraSicola</li>
<li>Instagram: @VocalImpactProductions</li>
<li>Website: https://vocalimpactproductions.com/</li>
<li>Laura’s Online Course: virtualinfluence.today</li>
</ul>
 
See omnystudio.com/listener for privacy information.

When you speak, do you want to inspire others and be recognized as a true leader? Do you want to feel more confident, have greater influence, and get bigger results? This is the show for executives, business owners and leaders who need to command the room, connect with their audience and close the deal.

Join host Dr. Laura Sicola, communication and influence expert, as she interviews world-class business and industry leaders, who reveal the importance of strong communication skills in their success and the (sometimes hard) lessons they learned along the way. You’ll gain insights into confident public speaking, conflict management, executive presence, and more!

For more information, visit https://www.speakingtoinfluence.com 

To book Laura as a guest or speaker email info@vocalimpactproductions.com

Speaking to Influence

When you speak, do you want to inspire others and be recognized as a true leader? Do you want to feel more confident, have greater influence, and get bigger results? This is the show for executives, business owners and leaders who need to command the room, connect with their audience and close the deal. Join host Dr. Laura Sicola, communication and influence expert, as she interviews world-class business and industry leaders, who reveal the importance of strong communication skills in their success and the (sometimes hard) lessons they learned along the way. You’ll gain insights into confident public speaking, conflict management, executive presence, and more! For more information, visit https://www.speakingtoinfluence.com  To book Laura as a guest or speaker email info@laurasicola.com

When you speak, do you want to inspire others and be recognized as a true leader? Do you want to feel more confident, have greater influence, and get bigger results? This is the show for executives, business owners and leaders who need to command the room, connect with their audience and close the deal. Join host Dr. Laura Sicola, communication and influence expert, as she interviews world-class business and industry leaders, who reveal the importance of strong communication skills in their success and the (sometimes hard) lessons they learned along the way. You’ll gain insights into confident public speaking, conflict management, executive presence, and more! For more information, visit https://www.speakingtoinfluence.com  To book Laura as a guest or speaker email info@laurasicola.com

Advertisement