Breaking down KPI's that actually work

 

Mike and Scott get into the metric every business owner loves to hate: KPIs. They break down why most businesses pick the wrong ones, and introduce the traffic-light system that replaces pass/fail pressure with a simple "who needs help" culture.

 

Drinking beer from: Panhead - Port Road Pilsner (5.2%)

Eating a pie from: The Receptionist - Steak and Cheese

 

You'll learn:

-The difference between lead measures (what you can directly influence) and lag measures (the results you actually want), and why most owners fixate on the wrong one;

-Why a KPI only means something when it connects upward to your business's true north, not just a random industry benchmark;

-How the Red-Amber-Green (RAG) system reframes performance as "who needs help" instead of pass or fail;

-What a healthy RAG spread actually looks like, and why staying green for six cycles straight is a sign to raise the bar, not celebrate;

-and a simple AI prompting trick: ask your own AI agent to review your past prompts and tell you how to prompt it better.

 

Liked this one and want to uncomplicate your business growth and get better content? Make sure you catch the next episode - hit subscribe and check us out here:

https://linktr.ee/pintspiesandprofits

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