In a small accounting firm, a leader’s stress rarely stays personal. It can shape how the team communicates, responds to pressure and raises problems before they grow. 

In this episode of Small Firm, Big Impact Express, Chartered Accountant and Khoh Partners founder Jeremy Khoh explores why wellbeing in a smaller practice starts with leadership behaviour, not another policy or program. He explains how a leader’s emotional state can influence psychological safety and why a tense or reactive environment may make people less likely to speak up about deadlines, client issues or mistakes. 

You’ll hear three practical ways to create more breathing room, set healthier expectations and lead more sustainably, without pretending the workload or resourcing pressure is not real. The advice is designed for busy firm owners and practice leaders and does not require a large budget, a new wellbeing initiative or a spare afternoon. 

Resources and further reading: 

• Learn more about what Jeremy does  

• Connect with Jeremy on LinkedIn  

• Visit the CA ANZ member wellbeing hub  

• Visit the Smaller Practices Centre for general practical tools and guidance