Introduction

What happened?

Why it matters

What to do next?

Resources and support

In a small accounting firm, a leader’s stress rarely stays personal. It can shape how the team communicates, responds to pressure and raises problems before they grow. 

In this episode of Small Firm, Big Impact Express, Chartered Accountant and Khoh Partners founder Jeremy Khoh explores why wellbeing in a smaller practice starts with leadership behaviour, not another policy or program. He explains how a leader’s emotional state can influence psychological safety and why a tense or reactive environment may make people less likely to speak up about deadlines, client issues or mistakes. 

You’ll hear three practical ways to create more breathing room, set healthier expectations and lead more sustainably, without pretending the workload or resourcing pressure is not real. The advice is designed for busy firm owners and practice leaders and does not require a large budget, a new wellbeing initiative or a spare afternoon. 

Resources and further reading: 
Learn more about what Jeremy does  
Connect with Jeremy on LinkedIn  
Visit the CA ANZ member wellbeing hub  
Visit the Smaller Practices Centre for general practical tools and guidance 

In a small accounting firm, a leader&rsquo;s stress rarely stays personal. It can shape how the team communicates, responds to pressure and raises problems before they grow.&nbsp;
In this episode of Small Firm, Big Impact Express, Chartered Accountant and Khoh Partners founder Jeremy Khoh explores why wellbeing in a smaller practice starts with leadership behaviour, not another policy or program. He explains how a leader&rsquo;s emotional state can influence psychological safety and why a tense or reactive environment may make people less likely to speak up about deadlines, client issues or mistakes.&nbsp;
You&rsquo;ll hear three practical ways to create more breathing room, set healthier expectations and lead more sustainably, without pretending the workload or resourcing pressure is not real. The advice is designed for busy firm owners and practice leaders and does not require a large budget, a new wellbeing initiative or a spare afternoon.&nbsp;
Resources and further reading:&nbsp;
<ul>
<li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><a href="https://caanz.s.gy/UoxDuc">Learn more about what Jeremy does </a>&nbsp;</li>
</ul>
<ul>
<li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><a href="https://caanz.s.gy/Lt7KWF">Connect with Jeremy on LinkedIn </a>&nbsp;</li>
</ul>
<ul>
<li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="3" data-aria-level="1"><a href="https://caanz.s.gy/kk27O8">Visit the CA ANZ member wellbeing hub </a>&nbsp;</li>
</ul>
<ul>
<li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1"><a href="https://caanz.s.gy/9QGkfP">Visit the Smaller Practices Centre for general practical tools and guidance</a>&nbsp;</li>
</ul>

Need regular small practice updates on the go? Small Firm, Big Impact Express (SFBI Express) delivers essential insights for Chartered Accountants in just 5 minutes. ​ 

Each episode, we bring you the best minds across the accounting industry to share critical regulatory changes, compliance updates and emerging trends that impact you.​  

Whether you are commuting, taking a coffee break, or between client meetings, SFBI Express helps you stay up to date. Listen to find out what’s changed, why it matters, and what you need to do next. 

If you’re looking for deeper conversations and bigger-picture thinking, explore our long-form podcast, Small Firm, Big Impact, where we unpack the ideas and issues influencing the future of smaller practices. 

Need regular small practice updates on the go? Small Firm, Big Impact Express&nbsp;(SFBI Express)&nbsp;delivers essential insights for&nbsp;Chartered&nbsp;Accountants in just 5 minutes.&nbsp;​&nbsp;
Each episode, we bring you the best minds across the accounting industry to share critical regulatory changes, compliance updates and emerging trends that&nbsp;impact&nbsp;you.​&nbsp;&nbsp;
Whether you are commuting, taking a coffee break,&nbsp;or&nbsp;between client meetings, SFBI&nbsp;Express&nbsp;helps you stay up to date. Listen to find out&nbsp;what&rsquo;s&nbsp;changed, why it matters,&nbsp;and what you need to do next.&nbsp;
If&nbsp;you&rsquo;re&nbsp;looking for deeper conversations and bigger-picture thinking, explore our long-form podcast,&nbsp;<a href="https://www.charteredaccountantsanz.com/news-and-analysis/news/podcasts/small-firm-big-impact">Small Firm, Big Impact,</a>&nbsp;where we unpack the ideas and issues influencing the future of smaller practices.&nbsp;