Across Australia and New Zealand, smaller accounting firms are navigating ongoing talent pressure, changing client expectations and the accelerating impact of AI, automation and digital tools. 

In this episode of Small Firm, Big Impact Express, Karen Meredith, Co-founder of PeopleEX, explores the HR runway and why firms need to look beyond immediate resourcing issues.  

Karen explains how smaller practices can plan for the next 12 to 24 months, rethink role design, build capability and use technology to support higher-value client work. 

You’ll hear practical prompts to help your firm step back, assess the skills and structure it needs for the future, and build a more resilient team. It’s about creating enough runway now so your people, processes and technology can adapt with more confidence as the profession continues to change. 

Resources and further reading: 

• Learn more about PeopleEX 

• Visit the Smaller Practices Centre for general practical tools and guidance 

• Build capacity in your practice with the Creating Capacity webinar series [Australia] | [New Zealand]
• Listen to us on Spotify or Apple Podcasts