How's your phone call confidence? When you call your bank do you get what you want, or do you roll over as soon as you hit a hurdle? Well, Natasha Janssens has got all the tips you need to master the art of the customer call.

CREDITS

Host: Rachel Corbett
Contributor: Author & founder of Women With Cents Natasha Janssens. Check her out on Instagram @womenwithcents or head to her website womenwithcents.com.au.
Managing Producer: Elle Beattie
Lead Producer: Rachael Hart
Producer and Editor: Amy Kimball

This episode of Small Change does not constitute financial advice or take into account individual circumstances. Always seek your own independent financial advice.