Dealing With Difficult Customers - David Lawson

David says all personalities can be boiled down into 3 main groups.

These different personality types is what can cause conflict between customers and our business.

 

Conflicts can be caused by a range of things like:
clashing personality types
culture
gender
and stress.

Difference is a good thing because it gives us a variety and balance, however personality difference can also be a culprit when dealing with difficult customers.

3 Different Personality Types

There are three different personality types:
thinker
feeler
doer

Listen on to Small Business Talk Episode 13 to find out more and get the full show notes at https://smallbusinesstalk.com.au/podcast/013

<h1>Dealing With Difficult Customers - David Lawson</h1>
David says all personalities can be boiled down into 3 main groups.
These different personality types is what can cause conflict between customers and our business.
&nbsp;
Conflicts can be caused by a range of things like:
<ul>
<li>clashing personality types</li>
<li>culture</li>
<li>gender</li>
<li>and stress.</li>
</ul>
Difference is a good thing because it gives us a variety and balance, however personality difference can also be a culprit when dealing with difficult customers.
3 Different Personality Types
There are three different personality types:
<ul>
<li>thinker</li>
<li>feeler</li>
<li>doer</li>
</ul>
Listen on to Small Business Talk Episode 13 to find out more and get the full show notes at <a href="https://smallbusinesstalk.com.au/podcast/013">https://smallbusinesstalk.com.au/podcast/013</a>

Small Business Talk for Coaches with Cathy Smith

Your go to podcast for marketing, visibility, and client growth. Whether you are just starting out or ready to scale, Cathy shares real strategies to turn your coaching passion into a profitable business.

🎙 Weekly episodes
📈 Practical tips and tools
🤝 Built for coaches like you

Need help growing your business?
Get free resources, the book, and program at
coachesmarketingroadmap.com.au

Follow for updates and fresh episodes.

Small Business Talk for Coaches with Cathy Smith
Your go to podcast for marketing, visibility, and client growth. Whether you are just starting out or ready to scale, Cathy shares real strategies to turn your coaching passion into a profitable business.
🎙 Weekly episodes 📈 Practical tips and tools 🤝 Built for coaches like you
Need help growing your business? Get free resources, the book, and program at <a href="https://coachesmarketingroadmap.com.au" data-start="575" data-end="647">coachesmarketingroadmap.com.au</a>
Follow for updates and fresh episodes.

Small Business Talk Podcast For Coaches. This podcast is the ultimate resource for coaches looking to transform their coaching passion into a thriving business. Cathy Smith began her journey as a marketing professional in 2001 and has helped thousands of businesses to grow. Cathy specialises in helping coaches and is dedicated to showing you how to get your first clients and many more. If you are ready to take your coaching practice to the next level, then you are in the right place. Whether you are just starting your coaching journey or you're an experienced coach not seeing the results you desire, this podcast is for you.

Small Business Talk For Coaches With Cathy Smith

Small Business Talk For Coaches

Dealing With Difficult Customers - David Lawson