An integral part of Qantas ultra-long-haul direct service from Australia (Perth) to London is having their passengers arrive healthy and minimising the effects of long-haul flights and jet lag. Building on their existing expertise Qantas has designed the passenger experience for these flights from the ground up including working with Boeing on the design of their 787-9 Dreamliners. Qnatas has also established a research collaboration with the Charles Perkins Centre at The University of Sydney to continue to refine their product. In this episode Phil Capps, Head of Customer Product & Service Development talks with David Cunnington (Sleep Physician) about what Qantas is doing to reduce the effects of ultra-long-haul flying on health and jet lag.