Leading with Clear Boundaries

Family, Support and Perspective 

Friends Beyond Ambulance

Creating Pause Points and Staying Grounded

Creating a Safe and Supportive Team Culture

Radical Candor - When Someone Is Struggling

Advice for Early-Career Managers

Self-Care Behind Strong Leadership

The Support That Helps Joe Stay Well

What does good support from a manager really look like, especially when a team member is doing it tough?

In the latest episode of Shift Happens, Joe Ibrahim shares practical insights about the important role managers play in supporting staff wellbeing, building trust and creating a workplace where people feel safe to speak up. Jo also offers practical tips on how leaders can look after their own wellbeing, reminding us that staying well ourselves is key to showing up effectively for others.

Tune in for a thoughtful and practical conversation about leadership, connection and the small actions that can make a meaningful difference.

Learn more:
Boundaries

Stop making work your identity

Radical Candor - How to have a conversation with someone who is struggling

We’d love to hear from you

Have feedback, questions, or ideas for future episodes? Get in touch with the podcast team at AMBULANCE-Wellness@health.nsw.gov.au

Support is always available

If this episode has raised anything for you:
NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home or contact us at the email address above. 

Anyone can contact Lifeline, available 24/7 at Home | Lifeline

Shift Happens is brought to you by the Staff Health Team at NSW Ambulance. Executive Producer: Zoe Wooldridge. With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley. Hosted by Paramedics Katie Horky and Timothy Graham. Sound Engineering by East Coast Studio.

We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.

The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.

 

 

 

What does good support from a manager really look like, especially when a team member is doing it tough?
In the latest episode of Shift Happens, Joe Ibrahim shares practical insights about the important role managers play in supporting staff wellbeing, building trust and creating a workplace where people feel safe to speak up. Jo also offers practical tips on how leaders can look after their own wellbeing, reminding us that staying well ourselves is key to showing up effectively for others.
Tune in for a thoughtful and practical conversation about leadership, connection and the small actions that can make a meaningful difference.
Learn more: <a href="https://books.apple.com/au/book/finding-the-silver-lining/id1167877584"></a><a href="https://www.psychologytoday.com/us/basics/boundaries?msockid=1cf64099d27c6d0e07e457ffd30a6cd8">Boundaries</a>
<a href="https://www.psychologytoday.com/au/blog/your-awesome-career/202302/stop-making-work-your-identity?msockid=1cf64099d27c6d0e07e457ffd30a6cd8">Stop making work your identity</a>
<a href="https://www.radicalcandor.com/">Radical Candor - How to have a conversation with someone who is struggling</a>
We&rsquo;d love to hear from you
Have feedback, questions, or ideas for future episodes? Get in touch with the podcast team at <a href="mailto: AMBULANCE-Wellness@health.nsw.gov.au">AMBULANCE-Wellness@health.nsw.gov.au</a>
Support is always available
If this episode has raised anything for you: NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home or contact us at the email address above.&nbsp;
Anyone can contact Lifeline, available 24/7 at <a href="https://www.lifeline.org.au/">Home | Lifeline</a>
Shift Happens is brought to you by the Staff Health Team at NSW Ambulance. Executive Producer: Zoe Wooldridge. With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley. Hosted by Paramedics Katie Horky and Timothy Graham. Sound Engineering by East Coast Studio.
We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.
The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.
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When your work involves high stakes, long shifts, and constant care for others, your own wellbeing matters more than ever.

Shift Happens is brought to you by the Staff Health team at NSW Ambulance and hosted by paramedics Katie Horky and Timothy Graham. Shift Happens is dedicated to supporting emergency service staff through expert guidance, practical tools, and real stories from the frontline.

Each episode creates space for learning, sharing, and meaningful reflection—helping you make positive changes that last, one episode at a time.

When your work involves high stakes, long shifts, and constant care for others, your own wellbeing matters more than ever.
Shift Happens&nbsp;is brought to you by the Staff Health team at NSW Ambulance and hosted by paramedics Katie Horky&nbsp;and Timothy Graham. Shift Happens&nbsp;is dedicated to supporting emergency service staff through expert guidance, practical tools, and real stories from the frontline.
Each episode creates space for learning, sharing, and meaningful reflection&mdash;helping you make positive changes that last, one episode at a time.