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GREATEST HITS: Say Goodbye to Friction (#389)

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Healthcare Rap

Healthcare Rap is the leading podcast about consumer-centered care, a.k.a. how the frontiers of digital, retail, and traditional care can work togethe 
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Today’s AI stands on the foundation that was built years before. In the latest episode in our greatest hits collection, we revisit our conversation with Orbita’s Nate Treloar from November 2021, where he shared some provocative thinking about conversational AI, including voice and chatbots, and the very latest on how these technologies are providing flexibility and convenience.

His thoughts about why we should be actively working to reduce friction are just as relevant today! 

This show is produced by the Consumer-First Health Group, the community for consumer health leaders (#389) 

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Shift Forward Health

Shift Forward Health is the channel for change makers in healthcare. We produce thought leadership f 
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