Divorce lawyer Chris Yu, from Shulman.ca joins Shane Hewitt to discuss the growing trend of divorce registries, which help normalize the end of a marriage and offer practical support for those starting over. He explains how these registries can reduce stigma, provide emotional and financial assistance, and reflect a more compassionate approach to modern relationships. Need A Family Lawyer?

Originally aired on 2025-06-09

Divorce lawyer Chris Yu, from <a href="http://shulman.ca">Shulman.ca</a> joins Shane Hewitt to discuss the growing trend of divorce registries, which help normalize the end of a marriage and offer practical support for those starting over. He explains how these registries can reduce stigma, provide emotional and financial assistance, and reflect a more compassionate approach to modern relationships. Need A Family Lawyer?
Originally aired on&nbsp;2025-06-09

Shane Hewitt & The Nightshift is your late-night companion for real talk, bold ideas, and unfiltered conversations that matter. Hosted by Canadian radio veteran Shane Hewitt, each episode dives into the headlines, human stories, and hidden truths shaping our world—always with curiosity, compassion, and a sharp edge.

From politics and pop culture to mental health, technology, and everyday life, this podcast is where night owls, deep thinkers, and curious minds come to connect. Featuring expert guests, passionate callers, and Shane’s signature style—thoughtful, fearless, and refreshingly real.

If you crave meaningful dialogue, smart perspectives, and late-night radio energy in podcast form, subscribe now and join The Nightshift.

Shane Hewitt &amp; The Nightshift is your late-night companion for real talk, bold ideas, and unfiltered conversations that matter. Hosted by Canadian radio veteran Shane Hewitt, each episode dives into the headlines, human stories, and hidden truths shaping our world&mdash;always with curiosity, compassion, and a sharp edge.
From politics and pop culture to mental health, technology, and everyday life, this podcast is where night owls, deep thinkers, and curious minds come to connect. Featuring expert guests, passionate callers, and Shane&rsquo;s signature style&mdash;thoughtful, fearless, and refreshingly real.
If you crave meaningful dialogue, smart perspectives, and late-night radio energy in podcast form, subscribe now and join The Nightshift.

Shane Hewitt and The Nightshift

Shane Hewitt is known for his engaging and relatable on-air personality, which captivates listeners. His ability to blend insightful commentary with humour and empathy creates a genuine connection with listeners.  Shane Hewitt and the Night Shift provides relatable content, informative discussions and expert insights – along with a balance of anecdotes and entertainment.

Shane Hewitt is known for his engaging and relatable on-air personality, which captivates listeners. His ability to blend insightful commentary with humour and empathy creates a genuine connection with listeners.  Shane Hewitt and the Night Shift provides relatable content, informative discussions and expert insights – along with a balance of anecdotes and entertainment.

Starting Over: How Divorce Registries Are Changing the Conversation

Above and beyond customer service has gotten so rare that when it happens, people put it on the internet and send a stranger a hundred thousand dollars. A pizza delivery driver. A missing Diet Coke. Twenty-six days to retirement. That's the whole story and it went everywhere.

Here's what the data actually says: three out of four people say a bad customer service interaction ruins their entire day. Not a moment of it. The day. And yet good service, the kind where someone asks what's wrong, or laughs when you spill your drink, or fills up your washer fluid without being asked, somehow feels like a surprise every single time. A barista at Good Earth did exactly that for a couple running on no sleep after a long night at the vet. It cost nothing.

This is less about customer service and more about what happens when someone decides to actually see you. That decision takes about three seconds. Most people skip it.

Topics: customer service above and beyond, over and above, small gestures big impact, good customer service, customer experience

Originally aired on 2026-04-08

Above and beyond customer service has gotten so rare that when it happens, people put it on the internet and send a stranger a hundred thousand dollars. A pizza delivery driver. A missing Diet Coke. Twenty-six days to retirement. That's the whole story and it went everywhere.
Here's what the data actually says: three out of four people say a bad customer service interaction ruins their entire day. Not a moment of it. The day. And yet good service, the kind where someone asks what's wrong, or laughs when you spill your drink, or fills up your washer fluid without being asked, somehow feels like a surprise every single time. A barista at Good Earth did exactly that for a couple running on no sleep after a long night at the vet. It cost nothing.
This is less about customer service and more about what happens when someone decides to actually see you. That decision takes about three seconds. Most people skip it.
Topics: customer service above and beyond, over and above, small gestures big impact, good customer service, customer experience
Originally aired on&nbsp;2026-04-08

NEW - Nobody Expects Much Anymore. That's Exactly the Problem

Customer service above and beyond has a hundred-thousand-dollar price tag on it tonight, and so does crossing a conservative floor to the Liberals. Both decisions landed this week. Neither one is easy to explain.

The Hundred Thousand Dollar Diet Coke

Chris White at 20 Victoria in Toronto makes an evening feel like the most special thing you've done in months without announcing that's what he's doing. A Banff Springs server overheard the word marshmallow, walked away, and came back with sticks and chocolate without being asked. A pizza delivery driver bought a Diet Coke with his own money, twenty-six days before retirement, and said nothing about it. Jamie Ellerton put it plainly: these are people who take pride in what they do.

Why Are Conservatives Leaving and What Are the Liberals Offering?

Five conservative MPs have now crossed the floor to Mark Carney's Liberals, and Marilyn Gladue is the most baffling one yet. She ran to lead the party six years ago, publicly argued floor-crossers should face a by-election, and then became one. Doug Ford told voters a liberal majority would be a good thing. Pierre Poilievre is running out of ways to explain any of this away.

Topics: customer service above and beyond, floor crossing Canada, Marilyn Gladue, Doug Ford liberal majority, Pierre Poilievre caucus

GUEST: Jamie Ellerton | conaptus.com and Lindsay Broadhead | broadheadcomms.ca

Originally aired on 2026-04-08

Customer service above and beyond has a hundred-thousand-dollar price tag on it tonight, and so does crossing a conservative floor to the Liberals. Both decisions landed this week. Neither one is easy to explain.
The Hundred Thousand Dollar Diet Coke
Chris White at 20 Victoria in Toronto makes an evening feel like the most special thing you've done in months without announcing that's what he's doing. A Banff Springs server overheard the word marshmallow, walked away, and came back with sticks and chocolate without being asked. A pizza delivery driver bought a Diet Coke with his own money, twenty-six days before retirement, and said nothing about it. Jamie Ellerton put it plainly: these are people who take pride in what they do.
Why Are Conservatives Leaving and What Are the Liberals Offering?
Five conservative MPs have now crossed the floor to Mark Carney's Liberals, and Marilyn Gladue is the most baffling one yet. She ran to lead the party six years ago, publicly argued floor-crossers should face a by-election, and then became one. Doug Ford told voters a liberal majority would be a good thing. Pierre Poilievre is running out of ways to explain any of this away.
Topics: customer service above and beyond, floor crossing Canada, Marilyn Gladue, Doug Ford liberal majority, Pierre Poilievre caucus
GUEST: Jamie Ellerton | conaptus.com and Lindsay Broadhead | broadheadcomms.ca
Originally aired on&nbsp;2026-04-08

NEW - Smart Speakers: The MP Who Said Never. Then Did It Anyway

Gas prices dropping thirteen cents a liter in one day is news. Diesel falling twenty-eight cents a liter is something Dan McTeague says he has genuinely never seen before. Friday is the day to fill up. The reason it's happening is also the reason it won't last.

A two-week Strait of Hormuz ceasefire knocked eighteen to twenty dollars off a barrel of oil overnight. The market loved it. The supply situation did not change. Two to three months of infrastructure repairs on damaged oil fields and pipelines. Qatar's largest LNG facility in the world offline for five weeks under force majeure and still not producing. A global supply deficit sitting at ten million barrels a day. Countries in Asia running out of stockpiles and refusing to share what little they have left. Jet fuel sitting at $1.96 a liter before tax when it was $0.92 on February 27th.

The pump price on Friday is the best news in weeks. Dan McTeague says don't expect gas under a dollar fifty-five a litre in Ontario until this is actually fixed, and fixing it takes months, not days.

Topics: gas prices Canada, Dan McTeague, diesel price drop, Strait of Hormuz, global oil shortage

GUEST: Dan McTeague | affordableenergy.ca

Originally aired on 2026-04-08

Gas prices dropping thirteen cents a liter in one day is news. Diesel falling twenty-eight cents a liter is something Dan McTeague says he has genuinely never seen before. Friday is the day to fill up. The reason it's happening is also the reason it won't last.
A two-week Strait of Hormuz ceasefire knocked eighteen to twenty dollars off a barrel of oil overnight. The market loved it. The supply situation did not change. Two to three months of infrastructure repairs on damaged oil fields and pipelines. Qatar's largest LNG facility in the world offline for five weeks under force majeure and still not producing. A global supply deficit sitting at ten million barrels a day. Countries in Asia running out of stockpiles and refusing to share what little they have left. Jet fuel sitting at $1.96 a liter before tax when it was $0.92 on February 27th.
The pump price on Friday is the best news in weeks. Dan McTeague says don't expect gas under a dollar fifty-five a litre in Ontario until this is actually fixed, and fixing it takes months, not days.
Topics: gas prices Canada, Dan McTeague, diesel price drop, Strait of Hormuz, global oil shortage
GUEST: Dan McTeague | affordableenergy.ca
Originally aired on&nbsp;2026-04-08

Starting Over: How Divorce Registries Are Changing the Conversation

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