Transformational business thinking separates $700 million companies from junk haulers. Tony Chapman shares Brian Scudamore's realization: he wasn't removing junk—he was transforming space. That shift changed everything.

Tony breaks down three lessons from Scudamore's 1-800-GOT-JUNK story. First: make the business repeatable so it works without you. Second: find the higher purpose—what you actually transform, not what you transact. Third: build a culture where experimentation matters and failure teaches. Shane connects it to something bigger: what you leave people with after every interaction. They discuss how words create experiences, why conversations matter more than emojis, and how purpose transforms ordinary work into something magnetic.

Discover why reframing your business from transactional to transformational attracts better customers and employees. Learn the three principles that turned a McDonald's drive-through idea into a $700 million operation. Understand how finding higher purpose changes what you build.

GUEST: Tony Chapman | http://chatterthatmatters.ca

Originally aired on 2026-01-09

Transformational business thinking separates $700 million companies from junk haulers. Tony Chapman shares Brian Scudamore's realization: he wasn't removing junk&mdash;he was transforming space. That shift changed everything.
Tony breaks down three lessons from Scudamore's 1-800-GOT-JUNK story. First: make the business repeatable so it works without you. Second: find the higher purpose&mdash;what you actually transform, not what you transact. Third: build a culture where experimentation matters and failure teaches. Shane connects it to something bigger: what you leave people with after every interaction. They discuss how words create experiences, why conversations matter more than emojis, and how purpose transforms ordinary work into something magnetic.
Discover why reframing your business from transactional to transformational attracts better customers and employees. Learn the three principles that turned a McDonald's drive-through idea into a $700 million operation. Understand how finding higher purpose changes what you build.
GUEST: Tony Chapman |<a href="http://chatterthatmatters.ca"> http://chatterthatmatters.ca</a>
Originally aired on&nbsp;2026-01-09

Shane Hewitt & The Nightshift is your late-night companion for real talk, bold ideas, and unfiltered conversations that matter. Hosted by Canadian radio veteran Shane Hewitt, each episode dives into the headlines, human stories, and hidden truths shaping our world—always with curiosity, compassion, and a sharp edge.

From politics and pop culture to mental health, technology, and everyday life, this podcast is where night owls, deep thinkers, and curious minds come to connect. Featuring expert guests, passionate callers, and Shane’s signature style—thoughtful, fearless, and refreshingly real.

If you crave meaningful dialogue, smart perspectives, and late-night radio energy in podcast form, subscribe now and join The Nightshift.

Shane Hewitt &amp; The Nightshift is your late-night companion for real talk, bold ideas, and unfiltered conversations that matter. Hosted by Canadian radio veteran Shane Hewitt, each episode dives into the headlines, human stories, and hidden truths shaping our world&mdash;always with curiosity, compassion, and a sharp edge.
From politics and pop culture to mental health, technology, and everyday life, this podcast is where night owls, deep thinkers, and curious minds come to connect. Featuring expert guests, passionate callers, and Shane&rsquo;s signature style&mdash;thoughtful, fearless, and refreshingly real.
If you crave meaningful dialogue, smart perspectives, and late-night radio energy in podcast form, subscribe now and join The Nightshift.

Shane Hewitt and The Nightshift

Shane Hewitt is known for his engaging and relatable on-air personality, which captivates listeners. His ability to blend insightful commentary with humour and empathy creates a genuine connection with listeners.  Shane Hewitt and the Night Shift provides relatable content, informative discussions and expert insights – along with a balance of anecdotes and entertainment.

Shane Hewitt is known for his engaging and relatable on-air personality, which captivates listeners. His ability to blend insightful commentary with humour and empathy creates a genuine connection with listeners.  Shane Hewitt and the Night Shift provides relatable content, informative discussions and expert insights – along with a balance of anecdotes and entertainment.

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