Artificial intelligence is reshaping how we buy, sell, and interact with businesses. Shane Hewitt and tech analyst Carmi Levi explore the new role of AI in e-commerce, from instant checkout to highly personalized shopping experiences.

The conversation highlights how platforms like ChatGPT are becoming utilities for millions, enabling new ways to shop directly through AI. Data, automation, and personalization emerge as the key drivers of this shift, with small businesses standing to gain from democratized access to AI-driven traffic. At the same time, questions remain about how vendors feed data into these systems and what happens when technology advances faster than business practices.

It’s a look at the opportunities and challenges of a commerce landscape transformed by AI.

GUEST:
Carmi Levi

Originally aired on 2025-10-03