Shane Hewitt sits down with Tony Chapman—marketing thought leader and host of Chatter That Matters—to explore what businesses often miss: customers don’t just buy products, they buy moments. Tony unpacks the art of personalization, the emotional connections that drive loyalty, and why companies need to understand the journeys their customers are on. The conversation also dives into social media’s impact on human connection, the shift from consuming to creating, and Tony’s vision of “positive capitalism” where happiness and meaningful experiences matter more than transactions.

Guest: Tony Chapman — https://www.chatterthatmatters.ca

Originally aired on 2025-09-03

Shane Hewitt sits down with Tony Chapman&mdash;marketing thought leader and host of Chatter That Matters&mdash;to explore what businesses often miss: customers don&rsquo;t just buy products, they buy moments. Tony unpacks the art of personalization, the emotional connections that drive loyalty, and why companies need to understand the journeys their customers are on. The conversation also dives into social media&rsquo;s impact on human connection, the shift from consuming to creating, and Tony&rsquo;s vision of &ldquo;positive capitalism&rdquo; where happiness and meaningful experiences matter more than transactions.
Guest: Tony Chapman &mdash; <a href="https://www.chatterthatmatters.ca">https://www.chatterthatmatters.ca</a>
Originally aired on&nbsp;2025-09-03

Shane Hewitt & The Nightshift is your late-night companion for real talk, bold ideas, and unfiltered conversations that matter. Hosted by Canadian radio veteran Shane Hewitt, each episode dives into the headlines, human stories, and hidden truths shaping our world—always with curiosity, compassion, and a sharp edge.

From politics and pop culture to mental health, technology, and everyday life, this podcast is where night owls, deep thinkers, and curious minds come to connect. Featuring expert guests, passionate callers, and Shane’s signature style—thoughtful, fearless, and refreshingly real.

If you crave meaningful dialogue, smart perspectives, and late-night radio energy in podcast form, subscribe now and join The Nightshift.

Shane Hewitt &amp; The Nightshift is your late-night companion for real talk, bold ideas, and unfiltered conversations that matter. Hosted by Canadian radio veteran Shane Hewitt, each episode dives into the headlines, human stories, and hidden truths shaping our world&mdash;always with curiosity, compassion, and a sharp edge.
From politics and pop culture to mental health, technology, and everyday life, this podcast is where night owls, deep thinkers, and curious minds come to connect. Featuring expert guests, passionate callers, and Shane&rsquo;s signature style&mdash;thoughtful, fearless, and refreshingly real.
If you crave meaningful dialogue, smart perspectives, and late-night radio energy in podcast form, subscribe now and join The Nightshift.

Shane Hewitt and The Nightshift

Shane Hewitt is known for his engaging and relatable on-air personality, which captivates listeners. His ability to blend insightful commentary with humour and empathy creates a genuine connection with listeners.  Shane Hewitt and the Night Shift provides relatable content, informative discussions and expert insights – along with a balance of anecdotes and entertainment.

Shane Hewitt is known for his engaging and relatable on-air personality, which captivates listeners. His ability to blend insightful commentary with humour and empathy creates a genuine connection with listeners.  Shane Hewitt and the Night Shift provides relatable content, informative discussions and expert insights – along with a balance of anecdotes and entertainment.

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