Car dealerships have survived a hundred years of disruption, but Lorraine Sommerfeld says their reputations have taken a serious hit since the pandemic and consumers are increasingly choosing to just stay away.

The frustration is not really about the car. It is about the small office after you have already decided to buy it. Lorraine Sommerfeld points to Genesis as the model built specifically around what Canadians told JD Power they hated most: negotiation. Price is the price. No commission pressure. It is what Saturn tried in the nineties and GM threw away. On the other end of the spectrum, electronic rust proofing boxes are still being sold at dealerships for up to $2,500. Sommerfeld is direct: the science does not work, and they should not be legal.

Topics: car dealerships, car buying experience, Genesis model, dealership add-ons, online car buying

GUEST: Lorraine Sommerfeld | http://driving.ca

Originally aired on 2026-04-27

Car dealerships have survived a hundred years of disruption, but Lorraine Sommerfeld says their reputations have taken a serious hit since the pandemic and consumers are increasingly choosing to just stay away.
The frustration is not really about the car. It is about the small office after you have already decided to buy it. Lorraine Sommerfeld points to Genesis as the model built specifically around what Canadians told JD Power they hated most: negotiation. Price is the price. No commission pressure. It is what Saturn tried in the nineties and GM threw away. On the other end of the spectrum, electronic rust proofing boxes are still being sold at dealerships for up to $2,500. Sommerfeld is direct: the science does not work, and they should not be legal.
Topics: car dealerships, car buying experience, Genesis model, dealership add-ons, online car buying
GUEST: Lorraine Sommerfeld |<a href="http://driving.ca"> http://driving.ca</a>
Originally aired on&nbsp;2026-04-27

Shane Hewitt & The Nightshift is your late-night companion for real talk, bold ideas, and unfiltered conversations that matter. Hosted by Canadian radio veteran Shane Hewitt, each episode dives into the headlines, human stories, and hidden truths shaping our world—always with curiosity, compassion, and a sharp edge.

From politics and pop culture to mental health, technology, and everyday life, this podcast is where night owls, deep thinkers, and curious minds come to connect. Featuring expert guests, passionate callers, and Shane’s signature style—thoughtful, fearless, and refreshingly real.

If you crave meaningful dialogue, smart perspectives, and late-night radio energy in podcast form, subscribe now and join The Nightshift.

Shane Hewitt &amp; The Nightshift is your late-night companion for real talk, bold ideas, and unfiltered conversations that matter. Hosted by Canadian radio veteran Shane Hewitt, each episode dives into the headlines, human stories, and hidden truths shaping our world&mdash;always with curiosity, compassion, and a sharp edge.
From politics and pop culture to mental health, technology, and everyday life, this podcast is where night owls, deep thinkers, and curious minds come to connect. Featuring expert guests, passionate callers, and Shane&rsquo;s signature style&mdash;thoughtful, fearless, and refreshingly real.
If you crave meaningful dialogue, smart perspectives, and late-night radio energy in podcast form, subscribe now and join The Nightshift.

Shane Hewitt and The Nightshift

Shane Hewitt is known for his engaging and relatable on-air personality, which captivates listeners. His ability to blend insightful commentary with humour and empathy creates a genuine connection with listeners.  Shane Hewitt and the Night Shift provides relatable content, informative discussions and expert insights – along with a balance of anecdotes and entertainment.

Shane Hewitt is known for his engaging and relatable on-air personality, which captivates listeners. His ability to blend insightful commentary with humour and empathy creates a genuine connection with listeners.  Shane Hewitt and the Night Shift provides relatable content, informative discussions and expert insights – along with a balance of anecdotes and entertainment.