On this episode of TechBytes we discuss the significance of curiosity in understanding product use and the role of AI in technical writing. Our guest is Katie Ott, Senior Director, Content Operations and Experiences at ServiceNow, and shares her experience as a technical writer and manager, emphasizing the evolution of technical writing from formal to conversational style. She also highlights the value of AI as a tool to enhance efficiency and provide different perspectives. Katie also points out the importance of curiosity in technical organizations for seeking knowledge and gathering information.

Guest - 
Katie Ott, Senior Director, Content Operations and Experiences at ServiceNow

Host - 
Bobby Brill, Senior Multimedia Producer

For more information head over to our documentation site.

Subscribe today!
Apple Podcasts
Google Podcasts
Spotify
Stitcher
TuneIn
RSS

On this episode of TechBytes we discuss the significance of curiosity in understanding product use and the role of AI in technical writing. Our guest is Katie Ott, Senior Director, Content Operations and Experiences at ServiceNow, and shares her experience as a technical writer and manager, emphasizing the evolution of technical writing from formal to conversational style. She also highlights the value of AI as a tool to enhance efficiency and provide different perspectives. Katie also points out the importance of curiosity in technical organizations for seeking knowledge and gathering information. Guest - Katie Ott, Senior Director, Content Operations and Experiences at ServiceNow
Host - Bobby Brill, Senior Multimedia Producer
For more information head over to our <a href="https://docs.servicenow.com/">documentation site</a>.
Subscribe today!
<ul>
<li><a href="https://podcasts.apple.com/us/podcast/servicenow-techbytes/id1038560176">Apple Podcasts</a></li>
<li><a href="https://www.google.com/podcasts?feed=aHR0cHM6Ly93d3cub21ueWNvbnRlbnQuY29tL2QvcGxheWxpc3QvOTIyZTBmMTktMmQ4NC00NDg1LTgzNWMtYTgzZjAwMDM2YjAwLzczOWVjNGJlLWUzYjAtNDAyYy05MzliLWE4NDcwMTU1ZjEwOC8xODc0YWU0YS1hNWQwLTRlNjItOGE5OC1hODQ3MDE1NWYxMTEvcG9kY2FzdC5yc3M%3d">Google Podcasts</a></li>
<li><a href="https://open.spotify.com/show/7upVTXh4RNk1iClfSepDp0">Spotify</a></li>
<li><a href="https://www.stitcher.com/podcast/servicenow-community-podcasts/servicenow-techbytes?refid=stpr">Stitcher</a></li>
<li><a href="https://tunein.com/podcasts/Technology-Podcasts/ServiceNow-TechBytes-p1134179/">TuneIn</a></li>
<li><a href="https://omny.fm/shows/servicenow-techbytes/playlists/podcast.rss">RSS</a></li>
</ul>

ServiceNow TechBytes brings you ServiceNow experts with an inside look at our products - tech insights, best practices, new features, tricks and tips, and more. Join us here for the inside scoop, and join the conversation in the ServiceNow Community.

ServiceNow TechBytes brings you ServiceNow experts with an inside look at our products - tech insights, best practices, new features, tricks and tips, and more. Join us here for the inside scoop, and join the conversation in the ServiceNow Community.

ServiceNow TechBytes is a Podcast Program hosted …

ServiceNow TechBytes

On this episode of TechBytes we discuss the significance of curiosity in understanding product use and the role of AI in technical writing. Our guest is Katie Ott, Senior Director, Content Operations and Experiences at ServiceNow, and shares her experience as a technical writer and manager, emphasizing the evolution of technical writing from formal to conversational style. She also highlights the value of AI as a tool to enhance efficiency and provide different perspectives. Katie also points out the importance of curiosity in technical organizations for seeking knowledge and gathering information.

Advertisement