In this episode of ServiceNow TechBytes, ServiceNow product manager mike.malcangio talks about using the Knowledge Management Application to view, create, edit, organize, share, and manage content across your organization.

For more information on ServiceNow Knowledge Management, please see:
Product Documentation - Knowledge Management
Product Documentation - Creating Knowledge
Video: Getting Started with ServiceNow Knowledge Base

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In this episode of ServiceNow TechBytes, ServiceNow product manager mike.malcangio talks about using the Knowledge Management Application to view, create, edit, organize, share, and manage content across your organization.
For more information on ServiceNow Knowledge Management, please see:
<ul>
<li><a class="jive-link-external-small" href="https://community.servicenow.com/external-link.jspa?url=http%3A%2F%2Fwiki.servicenow.com%2Findex.php%3Ftitle%3DKnowledge_Management%23gsc.tab%3D0" target="_blank" rel="nofollow noopener">Product Documentation - Knowledge Management</a></li>
<li><a class="jive-link-external-small" href="https://community.servicenow.com/external-link.jspa?url=http%3A%2F%2Fwiki.servicenow.com%2Findex.php%3Ftitle%3DCreating_Knowledge%23gsc.tab%3D0" target="_blank" rel="nofollow noopener">Product Documentation - Creating Knowledge</a></li>
<li><a class="jive-link-external-small" href="https://community.servicenow.com/external-link.jspa?url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D7JrLzURzsBA" target="_blank" rel="nofollow noopener">Video: Getting Started with ServiceNow Knowledge Base</a></li>
</ul>
Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not.

ServiceNow Insights is your insider’s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,  and offers valuable insights to help you stay informed and leverage the full potential of the platform.

ServiceNow Insights&nbsp;is your insider&rsquo;s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,&nbsp;&nbsp;and offers valuable insights to help you stay informed and leverage the full potential of the platform.

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