In this episode, Portfolio Manager Mary Vanatta talks about the Common Service Data Model (CSDM), which brings all your data together across the entire platform to help your ServiceNow apps work together better, and enables enterprise-wide reporting. This episode covers:
What is CSDM?
A new way of operating
Implementing CSDM
Getting started

For more information, see:
Product documentation: Common Service Data Model
CSDM 4.0 White paper
Now Create: CSDM Getting Started Workshop
Now Create: CSDM Data Modeling Workbook
Now Create: CSDM Data Model Examples
Community article: 20 Steps to Align to CSDM

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In this episode, Portfolio Manager <a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/236214">Mary Vanatta</a> talks about the Common Service Data Model (CSDM), which brings all your data together across the entire platform to help your ServiceNow apps work together better, and enables enterprise-wide reporting. This episode covers:
<ul>
<li>What is CSDM?</li>
<li>A new way of operating</li>
<li>Implementing CSDM</li>
<li>Getting started</li>
</ul>
For more information, see:
<ul>
<li>Product documentation: <a href="https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/csdm-implementation/concept/csdm-basics.html">Common Service Data Model</a></li>
<li><a href="https://nowlearning.servicenow.com/nowcreate?id=nc_asset&amp;asset_id=35462b43db234514a87c2d3d569619e5">CSDM 4.0 White paper</a></li>
<li><a href="https://nowlearning.servicenow.com/nowcreate?id=nc_asset&amp;asset_id=dde64c62875255d0f2f443f7dabb354b">Now Create: CSDM Getting Started Workshop</a></li>
<li><a href="https://nowlearning.servicenow.com/nowcreate?id=nc_asset&amp;asset_id=b45ff830479e9514dbaf1162846d439f">Now Create: CSDM Data Modeling Workbook</a></li>
<li><a href="https://nowlearning.servicenow.com/nowcreate?id=nc_asset&amp;asset_id=dfd5c0ae871255d0f2f443f7dabb359b">Now Create: CSDM Data Model Examples</a></li>
<li><a href="https://www.servicenow.com/community/common-service-data-model/20-steps-to-align-to-csdm/ta-p/2308664">Community article: 20 Steps to Align to CSDM</a></li>
</ul>
Your feedback helps us serve you better – please leave us a comment!
<a href="https://itunes.apple.com/us/podcast/servicenow-techbytes/id1038560176?mt=2">Subscribe</a> to iTunes

ServiceNow TechBytes brings you ServiceNow experts with an inside look at our products - tech insights, best practices, new features, tricks and tips, and more. Join us here for the inside scoop, and join the conversation in the ServiceNow Community.

ServiceNow TechBytes brings you ServiceNow experts with an inside look at our products - tech insights, best practices, new features, tricks and tips, and more. Join us here for the inside scoop, and join the conversation in the ServiceNow Community.

ServiceNow TechBytes is a Podcast Program hosted …

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