In this episode, product manager David Thigpen talks about the new Service Owner Workspace application. This app helps service owners by aggregating service data from across the platform and providing analytics to help monitor and evaluate service trends and performance. This episode covers:
Service Owner Workspace and Service Portfolio Management
What does Service Owner Workspace do?
Metrics on performance and trends
Spend estimates and change impacts
Integration with other ITSM apps
Getting started
What’s in store in future releases?

For more information, see:
Product documentation: Service Owner Workspace premium experience
Community topic page: Service Portfolio Management

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In this episode, product manager <a href="https://community.servicenow.com/community?id=community_user_profile&amp;user=918f8ea9db181fc09c9ffb651f961963">David Thigpen</a> talks about the new Service Owner Workspace application. This app helps service owners by aggregating service data from across the platform and providing analytics to help monitor and evaluate service trends and performance. This episode covers:
<ul>
<li>Service Owner Workspace and Service Portfolio Management</li>
<li>What does Service Owner Workspace do?</li>
<li>Metrics on performance and trends</li>
<li>Spend estimates and change impacts</li>
<li>Integration with other ITSM apps</li>
<li>Getting started</li>
<li>What&rsquo;s in store in future releases?</li>
</ul>
For more information, see:
<ul>
<li>Product documentation: <a href="https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/service-portfolio-management2/concept/SPM2-premium.html">Service Owner Workspace premium experience</a></li>
<li>Community topic page: <a href="https://community.servicenow.com/community?id=community_topic&amp;sys_id=127d5f9bdbd5d7400e3dfb651f961969">Service Portfolio Management</a></li>
</ul>
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

ServiceNow Insights is your insider’s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,  and offers valuable insights to help you stay informed and leverage the full potential of the platform.

ServiceNow Insights&nbsp;is your insider&rsquo;s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,&nbsp;&nbsp;and offers valuable insights to help you stay informed and leverage the full potential of the platform.

ServiceNow TechBytes is a Podcast Program hosted …

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