In this episode, Darius Koohmarey and Daryl Rodrigues talk about the the walk-up approach to IT support and how the ServiceNow Walk-Up application can support that approach. This episode covers:
What is a “walk-up”?
What is a walk-up like for users and technicians?
How does the Walk-Up application support a walk-up operation?
How do you set up a walk-up operation with the Walk-Up app?

For more information, see:
Product documentation: Walk-Up Experience
Blog post: Utilizing a walk-up contact channel

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To catch clips behind the scenes with our guests and hear about new episodes before they’re published, follow @NOWsupport on Twitter. You can also search Twitter using #SNtechbytes for previous podcasts, video clips and pictures.

In this episode, <a href="https://community.servicenow.com/community?id=community_user_profile&amp;user=84501629db581fc09c9ffb651f961932" target="_blank" rel="noopener">Darius Koohmarey</a> and <a href="https://community.servicenow.com/community?id=community_user_profile&amp;user=0b51d629db981fc09c9ffb651f96190e" target="_blank" rel="noopener">Daryl Rodrigues</a>&nbsp;talk about the the walk-up approach to IT support and how the ServiceNow Walk-Up application can support that approach. This episode covers:
<ul>
<li>What is a &ldquo;walk-up&rdquo;?</li>
<li>What is a walk-up like for users and technicians?</li>
<li>How does the Walk-Up application support a walk-up operation?</li>
<li>How do you set up a walk-up operation with the Walk-Up app?</li>
</ul>
For more information, see:
<ul>
<li>Product documentation: <a href="https://docs.servicenow.com/bundle/london-it-service-management/page/product/walk-up-experience/reference/walkup-experience-landing-page.html" target="_blank" rel="noopener">Walk-Up Experience</a></li>
<li>Blog post: <a href="https://community.servicenow.com/community?id=community_blog&amp;sys_id=aeb0d16fdb5a130447c8f3231f96192e&amp;view_source=searchResult" target="_blank" rel="noopener">Utilizing a walk-up contact channel</a></li>
</ul>
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment to tell us why or why not.
To catch clips behind the scenes with our guests and hear about new episodes before they&rsquo;re published, follow&nbsp;<a href="https://twitter.com/NOWsupport">@NOWsupport on Twitter.</a>&nbsp;You can also search Twitter using <a href="https://twitter.com/search?f=tweets&amp;vertical=default&amp;q=%23sntechbytes&amp;src=typd">#SNtechbytes</a>&nbsp;for previous podcasts, video clips and pictures.

ServiceNow Insights is your insider’s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,  and offers valuable insights to help you stay informed and leverage the full potential of the platform.

ServiceNow Insights&nbsp;is your insider&rsquo;s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,&nbsp;&nbsp;and offers valuable insights to help you stay informed and leverage the full potential of the platform.

ServiceNow TechBytes is a Podcast Program hosted …

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