In this week's podcast, Chuck Tomasi talks about ways to streamline the process of upgrading to a new ServiceNow release. This episode covers:
The benefits of upgrading
Using project management practices
Following the documented process
Reviewing skipped changes
Creating a thorough test plan
Considering customizations

For more information on upgrades, see:
Product documentation: Upgrade your instance
Blog post: Tips for streamlining ServiceNow upgrades
Videos: 

Upgrading an Instance 
End of Life Upgrades
Quarterly Patching Program Overview

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To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag#SNtechbytes for all previous podcasts, video clips and pictures.

 

In this week's podcast,&nbsp;Chuck Tomasi talks about ways to streamline the process of upgrading to a new ServiceNow release. This episode covers:
<ul>
<li>The benefits of upgrading</li>
<li>Using project management practices</li>
<li>Following the documented process</li>
<li>Reviewing skipped changes</li>
<li>Creating a thorough test plan</li>
<li>Considering customizations</li>
</ul>
For more information on upgrades, see:
<ul>
<li>Product documentation: <a href="https://docs.servicenow.com/bundle/kingston-release-notes/page/release-notes/upgrades/concept/upgrades-overview.html#upgrades-overview">Upgrade your instance</a></li>
<li>Blog post: <a href="https://community.servicenow.com/community?id=community_blog&amp;sys_id=cc7ebd56db385f402e247a9e0f961945">Tips for streamlining ServiceNow upgrades</a></li>
<li>Videos:&nbsp;
<ul>
<li><a href="https://www.youtube.com/watch?v=zMlU6SPA-4g">Upgrading an Instance</a>&nbsp;</li>
<li><a href="https://www.youtube.com/watch?v=NZt7Q26iwIc">End of Life Upgrades</a></li>
<li><a href="https://www.youtube.com/watch?v=HsQlQacC73A">Quarterly Patching Program Overview</a></li>
</ul>
</li>
</ul>
Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not.
To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow&nbsp;<a style="font-weight: inherit; font-style: inherit; font-size: 10.6667px; font-family: inherit; color: #3778c7;" href="/external-link.jspa?url=https%3A%2F%2Ftwitter.com%2FNOWsupport" target="_blank" rel="nofollow noopener">@NOWsupport on Twitter.</a>&nbsp;You can also search Twitter using the hashtag<a style="font-weight: inherit; font-style: inherit; font-size: 10.6667px; font-family: inherit; color: #3778c7;" href="/external-link.jspa?url=https%3A%2F%2Ftwitter.com%2Fsearch%3Ff%3Dtweets%26vertical%3Ddefault%26q%3D%2523sntechbytes%26src%3Dtypd" target="_blank" rel="nofollow noopener">#SNtechbytes</a>&nbsp;for all previous podcasts, video clips and pictures.
&nbsp;

ServiceNow TechBytes brings you ServiceNow experts with an inside look at our products - tech insights, best practices, new features, tricks and tips, and more. Join us here for the inside scoop, and join the conversation in the ServiceNow Community.

ServiceNow TechBytes brings you ServiceNow experts with an inside look at our products - tech insights, best practices, new features, tricks and tips, and more. Join us here for the inside scoop, and join the conversation in the ServiceNow Community.

ServiceNow TechBytes is a Podcast Program hosted …

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