In this episode, Darrin Ladd​ discusses the new ways for customers to find the information they need all in one spot. 

This episode covers:
- Improvements in organization of information
- How the information is presented
- How to search for information



For more information on the information experience, see:
Transforming the ServiceNow Information Experience
Save Time and Increase Efficiency with HI’s New Unified Search
Updates to the Product Documentation Site 



Your feedback helps us serve you better! Did you find this podcast helpful? Leave us a comment to tell us why or why not.

To catch clips behind the scenes with our podcast guests and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips, and pictures.

In this episode, Darrin Ladd​ discusses the new ways for customers to find the information they need all in one spot. This episode covers: - Improvements in organization of information - How the information is presented - How to search for information 
For more information on the information experience, see:
<ul>
<li><a class="jive-link-blog-small" href="https://community.servicenow.com/community/blogs/blog/2017/11/08/transforming-the-servicenow-information-experience" data-containerid="2927" data-containertype="37" data-objectid="7409" data-objecttype="38">Transforming the ServiceNow Information Experience</a></li>
<li><a class="jive-link-blog-small" href="https://community.servicenow.com/community/blogs/blog/2017/11/13/save-time-and-increase-efficiency-with-hi-s-new-unified-search" data-containerid="2927" data-containertype="37" data-objectid="7434" data-objecttype="38">Save Time and Increase Efficiency with HI&rsquo;s New Unified Search</a></li>
<li><a class="jive-link-blog-small" href="https://community.servicenow.com/community/blogs/blog/2017/12/04/product-doc-site-updated" data-containerid="2927" data-containertype="37" data-objectid="7498" data-objecttype="38">Updates to the Product Documentation Site</a>&nbsp;</li>
</ul>
 Your feedback helps us serve you better! Did you find this podcast helpful? Leave us a comment to tell us why or why not. To catch clips behind the scenes with our podcast guests and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips, and pictures.

ServiceNow Insights is your insider’s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,  and offers valuable insights to help you stay informed and leverage the full potential of the platform.

ServiceNow Insights&nbsp;is your insider&rsquo;s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,&nbsp;&nbsp;and offers valuable insights to help you stay informed and leverage the full potential of the platform.

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