This week, Manjeet Singh​ and Brian Hollandsworth​ discuss the value of Benchmarks and the latest features in the Jakarta release.

This episode covers:
- What's Benchmarks all about?
- Benefits of benchmarking on the platform
- New features for Jakarta
- Customizing your KPIs

For more information on developing applications, see:
Joys of Benchmarks in Jakarta
New KPIs and cross platform functionality of Benchmarks in Jakarta
Benchmarks Use Cases and Best Practices
Benchmarks Community: IT Service Management
Product Documentation: Benchmarks

Your feedback helps us serve you better! Did you find this podcast helpful? Leave us a comment to tell us why or why not.

To catch clips behind the scenes with our podcast guests and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips, and pictures.

This week, Manjeet Singh​ and Brian Hollandsworth​ discuss the value of Benchmarks and the latest features in the Jakarta release. This episode covers: - What's Benchmarks all about? - Benefits of benchmarking on the platform - New features for Jakarta - Customizing your KPIs
For more information on developing applications, see:
<ul>
<li><a class="jive-link-blog-small" href="https://community.servicenow.com/community/it-service-management/blog/2017/07/31/joys-of-benchmarks-in-jakarta" data-containerid="2930" data-containertype="37" data-objectid="6918" data-objecttype="38">Joys of Benchmarks in Jakarta</a></li>
<li><a class="jive-link-blog-small" href="https://community.servicenow.com/community/it-service-management/blog/2017/08/01/the-benefits-of-integerated-benchmarks-in-jakarta" data-containerid="2930" data-containertype="37" data-objectid="7029" data-objecttype="38">New KPIs and cross platform functionality of Benchmarks in Jakarta</a></li>
<li><a class="jive-link-idea" href="https://community.servicenow.com/ideas/1689" data-containerid="2111" data-containertype="14" data-objectid="1689" data-objecttype="3227383">Benchmarks Use Cases and Best Practices</a></li>
<li><a class="jivecontainerTT-hover-container jive-link-community-small" href="https://community.servicenow.com/community/it-service-management/content?filterID=contentstatus%5Bpublished%5D%7Ecategory%5Bbenchmarks%5D" data-containerid="1" data-containertype="14" data-objectid="2111" data-objecttype="14">Benchmarks Community: IT Service Management</a></li>
<li><a class="jive-link-external-small" href="https://community.servicenow.com/external-link.jspa?url=https%3A%2F%2Fdocs.servicenow.com%2Fbundle%2Fjakarta-it-service-management%2Fpage%2Fproduct%2Fbenchmarks%2Freference%2Fr_Benchmarks.html" target="_blank" rel="nofollow noopener">Product Documentation: Benchmarks</a></li>
</ul>
Your feedback helps us serve you better! Did you find this podcast helpful? Leave us a comment to tell us why or why not. To catch clips behind the scenes with our podcast guests and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips, and pictures.

ServiceNow Insights is your insider’s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,  and offers valuable insights to help you stay informed and leverage the full potential of the platform.

ServiceNow Insights&nbsp;is your insider&rsquo;s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,&nbsp;&nbsp;and offers valuable insights to help you stay informed and leverage the full potential of the platform.

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