In this episode, Brandon May​ and Jesse Adams​ discuss some best practices and tips and tricks for using Service Portal, including new features in Istanbul!

This episode covers:
- How Service Portal differs from CMS
- Search groups and search sources
- Widgets options schema
- Troubleshooting tips

For more information on Service Portal, see:
Removing the New button from Service Portal List page
TechBytes Episode 27: Service Portal
Product Documentation: Service Portal

Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not.

To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips and pictures.

In this episode, Brandon May​ and Jesse Adams​ discuss some best practices and tips and tricks for using Service Portal, including new features in Istanbul! This episode covers: - How Service Portal differs from CMS - Search groups and search sources - Widgets options schema - Troubleshooting tips
For more information on Service Portal, see:
<ul>
<li><a class="jive-link-blog-small" href="https://community.servicenow.com/community/service-automation-platform/blog/2017/01/05/removing-the-new-button-from-service-portal-list-page" data-containerid="2729" data-containertype="37" data-objectid="6340" data-objecttype="38">Removing the New button from Service Portal List page</a></li>
<li><a class="jive-link-blog-small" href="https://community.servicenow.com/community/develop/blog/2016/08/31/techbytes-episode-27-service-portal" data-containerid="1007" data-containertype="37" data-objectid="5878" data-objecttype="38">TechBytes Episode 27: Service Portal</a></li>
<li><a class="jive-link-external-small" href="https://community.servicenow.com/external-link.jspa?url=https%3A%2F%2Fdocs.servicenow.com%2Fbundle%2Fistanbul-servicenow-platform%2Fpage%2Fbuild%2Fservice-portal%2Fconcept%2Fc_ServicePortal.html" target="_blank" rel="nofollow noopener">Product Documentation: Service Portal</a></li>
</ul>
Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not. To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips and pictures.

ServiceNow Insights is your insider’s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,  and offers valuable insights to help you stay informed and leverage the full potential of the platform.

ServiceNow Insights&nbsp;is your insider&rsquo;s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,&nbsp;&nbsp;and offers valuable insights to help you stay informed and leverage the full potential of the platform.