In this episode of TechBytes, Sarah Holberg​ discusses the quarterly patching program and how you can prepare for and implement new patches every quarter.

This episode covers:
- Differences between an upgrade, patch, and hot fix
- How release notes can help with patching
- Testing on sub-production instances
- Whether you can choose only part of a patch
- How pinning is related to patching
- Patching to a newer version than your target
- The upgrade monitor



For more information on the QPP, see:
Quarterly Patching Program Overview - YouTube
Product Documentation: Q4 Patch Targets
Patching Program Community
HI Knowledge Base: Quarterly Patching Program - Customer FAQ

Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not.

To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips and pictures.

In this episode of TechBytes, Sarah Holberg​ discusses the quarterly patching program and how you can prepare for and implement new patches every quarter. This episode covers: - Differences between an upgrade, patch, and hot fix - How release notes can help with patching - Testing on sub-production instances - Whether you can choose only part of a patch - How pinning is related to patching - Patching to a newer version than your target - The upgrade monitor 
For more information on the QPP, see:
<ul>
<li><a class="jive-link-external-small" href="https://community.servicenow.com/external-link.jspa?url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DgIgprloNYCI" target="_blank" rel="nofollow noopener">Quarterly Patching Program Overview - YouTube</a></li>
<li><a class="jive-link-external-small" href="https://community.servicenow.com/external-link.jspa?url=https%3A%2F%2Fdocs.servicenow.com%2Fbundle%2Fistanbul-release-notes%2Fpage%2Frelease-notes%2Fr_AvailableVersions.html" target="_blank" rel="nofollow noopener">Product Documentation: Q4 Patch Targets</a></li>
<li><a class="jivecontainerTT-hover-container jive-link-community-small" href="https://community.servicenow.com/community/product-launch/patching" data-containerid="2132" data-containertype="14" data-objectid="2233" data-objecttype="14">Patching Program Community</a></li>
<li><a class="jive-link-external-small" href="https://community.servicenow.com/external-link.jspa?url=https%3A%2F%2Fhi.service-now.com%2Fkb_view.do%3Fsysparm_article%3DKB0549676" target="_blank" rel="nofollow noopener">HI Knowledge Base: Quarterly Patching Program - Customer FAQ</a></li>
</ul>
Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not. To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips and pictures.

ServiceNow Insights is your insider’s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,  and offers valuable insights to help you stay informed and leverage the full potential of the platform.

ServiceNow Insights&nbsp;is your insider&rsquo;s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow,&nbsp;&nbsp;and offers valuable insights to help you stay informed and leverage the full potential of the platform.

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