How can you pave the path to profits for franchisees? In this episode of Innovation Today, Jim Van Over, ServiceNow Field Innovation Officer speaks with Jill Weber, Global Partner Executive at Capgemini, about how to connect and automate manual business processes and keep franchisees from losing thousands of dollars to errors and other preventable mistakes.

How can you pave the path to profits for franchisees? In this episode of Innovation Today, Jim Van Over, ServiceNow Field Innovation Officer speaks with Jill Weber, Global Partner Executive at Capgemini, about how to connect and automate manual business processes and keep franchisees from losing thousands of dollars to errors and other preventable mistakes.

Innovation takes on many forms. Join ServiceNow's Spencer Beemiller and producer Matt Tobin on their quest to uncover how partners from around the globe are leveraging the Now Platform to overcome industry-specific challenges today and develop solutions that will fuel growth for tomorrow.

Innovation takes on many forms. Join ServiceNow's Spencer Beemiller and producer Matt Tobin on their quest to uncover how partners from around the globe are leveraging the Now Platform to overcome industry-specific challenges today and develop solutions that will fuel growth for tomorrow.

Innovation Today

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

Visit the Now Community forums

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!
<a href="https://community.servicenow.com/community">Visit the Now Community forums</a>

ServiceNow Podcasts

Helping businesses reach new levels of industry innovation

Organizations work smarter & faster with ServiceNow – and we’re bringing you in to show how it’s done. In this podcast series, we meet with thought leaders to discuss how ServiceNow - and our partners – help organizations solve industry-specific challenges to accelerate time-to-value.

Helping businesses reach new levels of industry innovation
Organizations work smarter &amp; faster with ServiceNow – and we’re bringing you in to show how it’s done. In this podcast series, we meet with thought leaders to discuss how ServiceNow - and our partners – help organizations solve industry-specific challenges to accelerate time-to-value.

Future Franchise and Field Service Management: Exploring Impact and Challenges with a Capgemini Global Partner Executive

With continuing market uncertainty, global business services (GBS) have become a business imperative. In this episode of Innovation Today, Jessica Constantinidis, ServiceNow Field Innovation Officer, discusses the value of global business services, the path to optimizing the customer and employee experience, and what comes next with Dr. Scott Mason, Partner & COO Switzerland, EY.

With continuing market uncertainty, global business services (GBS) have become a business imperative. In this episode of Innovation Today, Jessica Constantinidis, ServiceNow Field Innovation Officer, discusses the value of global business services, the path to optimizing the customer and employee experience, and what comes next with Dr. Scott Mason, Partner &amp; COO Switzerland, EY.

Revolutionizing Global Business Services: A Journey Towards Exceptional Customer and Employee Experience

In this episode, we sit down with Aniesh Myneni, Industry Principal/Director with Infosys to continue our conversation on GBS. Spencer and Aniesh discuss the complexities of GBS, what a simplified user experience looks like, the proper steps of implementation and much more. Listen in as we continue on our GBS series.

In this episode, we sit down with Aniesh Myneni, Industry Principal/Director with Infosys to continue our conversation on GBS. Spencer and Aniesh discuss the complexities of GBS, what a simplified user experience looks like, the proper steps of implementation and much more. Listen in as we continue on our GBS series.

Exploring GBS from definition to implementation

As we kick off our exciting series on GBS, host Spencer Beemiller sat down with Roy Scholte, Sr Manager Enterprise Service and Process Management with Deloitte. In this episode they discuss how to define GBS, what Roy and his team are seeing in the industry and implementation and measurement best practices. 

As we kick off our exciting series on GBS, host Spencer Beemiller sat down with Roy Scholte, Sr Manager Enterprise Service and Process Management with Deloitte. In this episode they discuss how to define GBS, what Roy and his team are seeing in the industry and implementation and measurement best practices.

Future Franchise and Field Service Management: Exploring Impact and Challenges with a Capgemini Global Partner Executive

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