With all that’s been going on with lock down, and changes to rules, easing then tightening again, this is an especially important time to build trust with our potential guests, especially at this time, They may find OTAs reassuring, but direct bookings are brilliant for us as operators and for our guests alike.

There is a lot we can do to assure our guests that they are safe in our hands, for example, we’ve just been approved by I-PRAC, which is an international verification program that gives guests extra peace of mind when they book.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage