On-line purchases have unintended consequences for consumers and businesses, many of which are not good. Barry Urquart from Marketing Focus explained to Tony McManus, a survey has shown that participating consumers feel increased anxiety, qualified measures of confidence, a sense of isolation and exposure, unfulfilled expectations about delivery times and convenience, as well as difficulties and frustrations with policies and processes about product returns.
 

On-line purchases have unintended consequences for consumers and businesses, many of which are not good. Barry Urquart from Marketing Focus explained to Tony McManus, a&nbsp;survey has shown that participating consumers feel increased anxiety, qualified measures of confidence, a sense of isolation and exposure, unfulfilled expectations about delivery times and convenience, as well as difficulties and frustrations with policies and processes about product returns. &nbsp;

Saturday Nights is one of Perth’s most entertaining, live and informative radio show. Tune in to stay up to date with everything happening in and around Perth on a Saturday night, masterfully blended with the music you know and love.

Saturday Nights is one of Perth’s most entertaining, live and informative radio show. Tune in to stay up to date with everything happening in and around Perth on a Saturday night, masterfully blended with the music you know and love.

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