A new report compiled by DataEQ has placed the City of Tshwane as the best-performing metro in South Africa in terms of public sentiment, while Johannesburg ranked lowest. The Pulse of the People quarterly report shows that Tshwane recorded the least negative sentiment, driven by praise for clean water access, proactive leadership, and visible service improvements such as cleanup campaigns and law enforcement. In contrast, Johannesburg drew the highest level of public dissatisfaction. Jon Gericke spoke to Sarah Lamb, Head of Client Services at DataEQ.