In this episode of Safeguarding Healthcare, we take a deep dive into the world of healthcare audits, their benefits, and pitfalls. Clinical governance veteran Dr David Rankin speaks with Brigadier Dr Darrell Duncan, a highly experienced administrator who is currently responsible for reviewing the standards of care provided to members of the Australian Defence Force.

Dr Duncan emphasizes the need to shift from compliance-focused audits to a patient-centric, continuous quality improvement approach. And he highlights the importance of identifying risks through staff engagement and effective communication, fostering a culture of accountability, involving medical staff in the audit process, and fully integrating quality improvements.

Disclaimer:

The views, thoughts, and opinions expressed in the following Podcast are the speaker’s own and do not represent the views, thoughts, and opinions of the Royal Australasian College of Medical Administrators (RACMA). The material and information presented here is for general information purposes only, and should not be considered health, legal or financial advice. The cases discussed in the Podcast may be specific to the speaker’s organisation or location, and may not be applicable to other organisations, states, territories or countries. RACMA does not endorse, approve, recommend, or certify any information, product, process, service, or organisation presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. RACMA will not be held responsible for any losses, damages, or liabilities that may arise from the use of this Podcast. The Podcast may contain descriptions of health incidents that may be graphic and triggering for some people, so listener discretion is advised.