Ron starts this episode talking about his listeners and, in particular, one from the UK : talks about the construction of certain cars and building custom cars : tells the story of the RAM diesel pickup with no power steering and the importance of not skipping steps in the repair process : answers a letter regarding battery programming and maintenance : takes a call on a 23 Subaru Forester and questions with the automated safety features : and talks about the use of Technical Service Bulletins.

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