Ron starts this episode with the story of an 08 Grand Cherokee with power door locks that will unlock but not lock : takes a call on a 17 Fusion where the tire place the caller took it to says they can’t get the wheels off because the plastic lug nuts are bad : takes a call on a 97 CRV where the key fob will only open the driver’s door : talks with Philip Austin, training manager at NGK/NTK : reads an email about fuel additives.

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