This episode of Ron Ananian, The Car Doctor dives into the one thing most drivers overlook: the relationship with your mechanic. Ron explains why trust, honesty, and communication matter more than price-shopping or chasing second opinions—and how being a “consumer” instead of a “customer” can derail even the simplest repair.

You’ll hear real-world examples from the shop and the show: the tire-avoiding Toyota owner, the dealer who pushed a loyal buyer away, and callers whose problems were solved only after the right relationship was in place.

Ron breaks down how to fix the disconnect: share your service history, respect diagnostic time, be ready for step one before demanding step two, and judge a shop by how it handles problems—not perfection.

Auto repair isn’t just about fixing cars. It’s about the people you trust to fix them.

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