Elevance Health is designing how AI, data, and empathy work together to keep consumers at the center. Special host Tejas Desai from Deloitte talks to Ratnakar Lavu, EVP and Chief Digital Information Officer at Elevance Health, Bret Borota, Global Head of Healthcare for Strategic ISVs and Partners at AWS, and Deloitte Principal Jim Zhu about what that looks like in practice – connecting data across every member touchpoint, designing care journeys from call centers to clinics, and asking a question at the heart of health care: how do you deliver empathy and technology at scale?

Resilient Edge: a Business Vitality Podcast, is paid and presented by Deloitte and produced by BBC StoryWorks Commercial Productions. 

Elevance Health is designing how AI, data, and empathy work together to keep consumers at the center. Special host Tejas Desai from Deloitte talks to Ratnakar Lavu, EVP and Chief Digital Information Officer at Elevance Health, Bret Borota, Global Head of Healthcare for Strategic ISVs and Partners at AWS, and Deloitte Principal Jim Zhu about what that looks like in practice &ndash; connecting data across every member touchpoint, designing care journeys from call centers to clinics, and asking a question at the heart of health care: how do you deliver empathy and technology at scale?
Resilient Edge: a Business Vitality Podcast, is paid and presented by Deloitte and produced by BBC StoryWorks Commercial Productions.&nbsp;

The way we do business is transforming rapidly. Climate, people, technology, and supply chains have all seen unprecedented momentum toward change. Adapting companies, strategies, and processes to the new normal of agile evolution is a must. Resilient Edge: A business vitality podcast from Deloitte is a guide to implementing and sustaining change at scale.
Focusing on business-critical issues like AI, data, and supply chains Resilient Edge, brings together the type of insight that can only be gained through experience, with examples of real world implementations.

Listen in as Chip Kleinheksel, US Consulting Emerging Enterprise Technologies Offering Leader at Deloitte, talks to experts about how companies can, and should, build toward the future with purpose.

Resilient Edge is paid and presented by Deloitte and produced for Deloitte by BBC StoryWorks Commercial Productions. 

The way we do business is transforming rapidly. Climate, people, technology, and supply chains have all seen unprecedented momentum toward change. Adapting companies, strategies, and processes to the new normal of agile evolution is a must. Resilient Edge: A business vitality podcast from Deloitte is a guide to implementing and sustaining change at scale. Focusing on business-critical issues like AI, data, and supply chains Resilient Edge, brings together the type of insight that can only be gained through experience, with examples of real world implementations.
Listen in as Chip Kleinheksel, US Consulting Emerging Enterprise Technologies Offering Leader at Deloitte, talks to experts about how companies can, and should, build toward the future with purpose.
Resilient Edge&nbsp;is paid and presented by Deloitte and produced for Deloitte by BBC StoryWorks Commercial Productions.&nbsp;

A Business Vitality Podcast from Deloitte

Resilient Edge

How we do business is transforming rapidly. Climate, people, technology, and supply chains have all seen unprecedented acceleration in their rate of change. Adapting companies, strategies, and processes to the new normal of agile evolution is a must. Resilient Edge is a guide to implementing and sustaining change at scale. 

 

Focusing on three ascendant issues – AI, Sustainability, and Dealing with Disruption – Resilient Edge: A business vitality podcast from Deloitte combines intelligent thought leadership with real world implementation examples. Listen-in on conversations between Chip Kleinheksel, Deloitte’s Global SAP Chief Technology Officer, and other experts as they discuss building actionable roadmaps for companies looking to move towards the future with purpose. 

 

Resilient Edge: A Business Vitality Podcast, is paid and presented by Deloitte and produced by BBC StoryWorks Commercial Productions. 

 

How we do business is transforming rapidly. Climate, people, technology, and supply chains have all seen unprecedented acceleration in their rate of change. Adapting companies, strategies, and processes to the new normal of agile evolution is a must. Resilient Edge is a guide to implementing and sustaining change at scale.&nbsp;
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Focusing on three ascendant issues &ndash; AI, Sustainability, and Dealing with Disruption &ndash; Resilient Edge: A business vitality podcast from Deloitte combines intelligent thought leadership with real world implementation examples. Listen-in on conversations between Chip Kleinheksel, Deloitte&rsquo;s Global SAP Chief Technology Officer, and other experts as they discuss building actionable roadmaps for companies looking to move towards the future with purpose.&nbsp;
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Resilient Edge: A Business Vitality Podcast, is paid and presented by Deloitte and produced by BBC StoryWorks Commercial Productions.&nbsp;
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