Ronan Leonard is the Founder of Eccountability, a mastermind mentoring, coaching & support programs helping entrepreneurs & founders of healthcare and healthtech organizations discover and align themselves, their business needs, and their world views around meaning and purpose.

Ronan and Yianni discuss why values, ethos, and vision are the keys to forming an essential relationship with customers and team members. This episode gives a great overview of how innovative management consultancy, combined with AI, can help reimagine businesses and transform customers into advocates while adding a ton of value in the process.

Key takeaways:
There are pivotal moments where you bump up against a belief ... usually a limiting belief. Our beliefs define our results. Ronan works with organisations to figure out where the limiting beliefs and gaps are, and then helps the organization create the processes to get the results they want.
Businesses, on their most fundamental levels, are getting a collection of people internally to solve a problem that someone has and are willing to pay for. The closer you align all those people together under one value, ethos or vision, the more the people work hard, exceed expectations, and believe in the company.
To stay in business you have to have built up trust with your employees and your customers. The second you erode that trust, it's easy for customers to leave and for your best employees to quit.
It's difficult to stay relevant to your market, especially for bigger companies who are generally slower to change. The more you can stay relevant to your customers, the more likely you are to have a great organisation.
If you're just the cheapest price, it's a race to the bottom. You have to be really good at whatever you're doing because there's always some who will do a worse job at a cheaper price. The more you create a connectedness with your customers, the more you create value within an organisation.

Resources and links:
https://eccountability.io/
https://www.linkedin.com/in/ronan-leonard/

 

Connect:
Listen to other episodes of Reimagining Healthcare
Connect with Yianni Serpanos on LinkedIn
Follow HealthTechX on LinkedIn
Follow HealthTechX on Instagram
Follow HealthTechX on Meetup

Ronan Leonard is the Founder of Eccountability, a mastermind mentoring, coaching &amp; support programs helping entrepreneurs &amp; founders of healthcare and healthtech organizations discover and align themselves, their business needs, and their world views around meaning and purpose.
Ronan and Yianni discuss why values, ethos, and vision are the keys to forming an essential relationship with customers and team members. This episode gives a great overview of how innovative management consultancy, combined with AI, can help reimagine businesses and transform customers into advocates while adding a ton of value in the process.
Key takeaways:
<ol>
<li>There are pivotal moments where you bump up against a belief ... usually a limiting belief. Our beliefs define our results. Ronan works with organisations to figure out where the limiting beliefs and gaps are, and then helps the organization create the processes to get the results they want.</li>
<li>Businesses, on their most fundamental levels, are getting a collection of people internally to solve a problem that someone has and are willing to pay for. The closer you align all those people together under one value, ethos or vision, the more the people work hard, exceed expectations, and believe in the company.</li>
<li>To stay in business you have to have built up trust with your employees and your customers. The second you erode that trust, it's easy for customers to leave and for your best employees to quit.</li>
<li>It's difficult to stay relevant to your market, especially for bigger companies who are generally slower to change. The more you can stay relevant to your customers, the more likely you are to have a great organisation.</li>
<li>If you're just the cheapest price, it's a race to the bottom. You have to be really good at whatever you're doing because there's always some who will do a worse job at a cheaper price. The more you create a connectedness with your customers, the more you create value within an organisation.</li>
</ol>
Resources and links:
<ul>
<li><a href="https://eccountability.io/">https://eccountability.io/</a></li>
<li><a href="https://www.linkedin.com/in/ronan-leonard/">https://www.linkedin.com/in/ronan-leonard/</a></li>
</ul>
&nbsp;
Connect:
<ul>
<li><a href="https://healthtechx.com.au/podcasts/">Listen to other episodes of Reimagining Healthcare</a></li>
<li><a href="https://www.linkedin.com/in/yianni-serpanos/">Connect with Yianni Serpanos on LinkedIn</a></li>
<li><a href="https://www.linkedin.com/company/healthtechx">Follow HealthTechX on LinkedIn</a></li>
<li><a href="https://www.instagram.com/my_healthtechx/">Follow HealthTechX on Instagram</a></li>
<li><a href="https://www.meetup.com/HealthTechX/">Follow HealthTechX on Meetup</a></li>
</ul>

Wavelength Creative

Reimagining Healthcare is a podcast about digital health innovation in the healthcare industry. On the show, we're talking HealthTech and Healthcare with innovators and how they’re building a world of seamless digital healthcare experiences with positive impact on people’s lives.

We cover all areas of digital mental health, digital physical therapy, digital wellness, digital health interventions and digital health therapeutics.  

Our guests include healthcare providers, developers, advisers and investors providing for a diverse and culturally rich exploration of the journey toward a world of integration digital health empowerment for all people covering start ups, scale ups and all types of entrepreneurial activity in the space.

Hosted by Yianni Serpanos, a HealthTech industry leader and Founder of HealthTechX.com.au (a digital health innovation & health tech start up community) and coreplus.com.au (digital health practice management software).

Reimagining Healthcare is a podcast about digital health innovation in the healthcare industry. On the show, we're talking HealthTech and Healthcare with innovators and how they&rsquo;re building a world of seamless digital healthcare experiences with positive impact on people&rsquo;s lives.
We cover all areas of digital mental health, digital physical therapy, digital wellness, digital health interventions and digital health therapeutics.&nbsp; Our guests include healthcare providers, developers, advisers and investors providing for a diverse and culturally rich exploration of the journey toward a world of integration digital health empowerment for all people covering start ups, scale ups and all types of entrepreneurial activity in the space.
Hosted by <a href="https://www.linkedin.com/in/yianni-serpanos/">Yianni Serpanos</a>, a HealthTech industry leader and Founder of <a href="https://healthtechx.com.au/">HealthTechX</a>.com.au (a digital health innovation &amp; health tech start up community) and <a href="https://coreplus.com.au/">coreplus</a>.com.au (digital health practice management software).

Reimagining Healthcare is a podcast about digital health  innovation.

Reimagining Healthcare

Reimagining Healthcare is a podcast about innovation in the healthcare industry. On the show, we talk to healthtech and healthcare innovators to uncover how they’re reimagining and building a world of seamless digital healthcare experiences that fit into people’s lives. Hosted by Yianni Serpanos, healthtech industry leader and Founder of HealthTechX (digital health innovation & start up community) and coreplus (digital health software).

Reimagining Healthcare is a podcast about innovation in the healthcare industry. On the show, we talk to healthtech and healthcare innovators to uncover how they&rsquo;re reimagining and building a world of seamless digital healthcare experiences that fit into people&rsquo;s lives. Hosted by <a href="https://www.linkedin.com/in/yianni-serpanos/">Yianni Serpanos</a>, healthtech industry leader and Founder of <a href="https://healthtechx.com.au/">HealthTechX</a> (digital health innovation &amp; start up community) and <a href="https://coreplus.com.au/">coreplus</a> (digital health software).

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