Welcome to Episode 5 of Reality Cheque with Shaye & Becc.

Are you coping ok? It's not easy out there. R U OK? 

Shaye and Becc dive deep into some hard-hitting topics. We all thought things were going to get better after COVID but it hasn't ended. If anything it's gotten harder.

Mental health is important and we ask that if you're doing it tough out there, please reach out, speak to friends, family, colleagues and friends in the industry who will know what you're going through.

- This episode is supported by Aider. Check out how they help accountants scale advisory services across your entire practice.

Show Notes: 


2:45 The intensity in the profession right now is next level - are you ok?

It's harder now than in covid - how could that be a thing?


4:00 Accountants should get a bonus from the government for rolling out all their initiatives


Client expectations are blowing the scope budget because they’re panicking, not coping


7:40 What could we do differently to bring some relief to the intensity?


8:10 Sack clients - it'll make you feel better

Bec outsources the operational side of her recent merger - unheard of!  Thank you Clarity Street 
Hire someone to take on as much non-chargeable tasks from chargeable team members  


10:00 Reduce your opportunity cost by shifting tasks that are not your greatest impact activity


15:50 Bec gets ‘pissed off!' Accountants bridge the gap between Government and tax payers but they come after us as well. It's not good enough!
16:40 The Optus breach and the impact it's had on firms and their clients. Becc's horrified that not enough firms understand the impact this can have on your clients. 
17:50 2FA Exists for a reason.
22:02 Shaye talks through poor scope and expectation management with our clients and how to best avoid it. Managing scope is so important in today's trying times.
28:34 Becc talks through Lee Dunsford's latest venture nine25, a platform that allows wage earners to get their income in real-time. No more fortnightly or monthly payroll?! Or.. is it completely horrifying that people can't wait a week to get paid? 
35:00 Shaye & Becc introduce their no-shit sherlock segment or.... the Captain obvious segment. Headlines and news stories - that shouldn't be stories... because it's bleeding obvious. 

Welcome to Episode 5 of Reality Cheque with Shaye &amp; Becc. Are you coping ok? It's not easy out there. R U OK? 
Shaye and Becc dive deep into some hard-hitting topics. We all thought things were going to get better after COVID but it hasn't ended. If anything it's gotten harder.
Mental health is important and we ask that if you're doing it tough out there, please reach out, speak to friends, family, colleagues and friends in the industry who will know what you're going through. - This episode is supported by Aider. <a href="https://www.aider.ai/?utm_source=The_Trenches_Campaign&amp;utm_medium=Awareness&amp;utm_content=&amp;utm_campaign=From_The_Trenches_Campaign&amp;utm_term=Oct_Nov_Feb">Check out how they help accountants scale advisory services across your entire practice.</a>
Show Notes: 
<ul>
<li>
2:45 The intensity in the profession right now is next level - are you ok?
It's harder now than in covid - how could that be a thing?
</li>
<li>
4:00 Accountants should get a bonus from the government for rolling out all their initiatives
</li>
<li>
Client expectations are blowing the scope budget because they’re panicking, not coping
</li>
<li>
7:40 What could we do differently to bring some relief to the intensity?
</li>
<li>
8:10 Sack clients - it'll make you feel better
</li>
<li>
<ul>
<li aria-level="1">Bec outsources the operational side of her recent merger - unheard of!  Thank you <a href="https://www.claritystreet.com.au/">Clarity Street </a></li>
<li aria-level="1">Hire someone to take on as much non-chargeable tasks from chargeable team members  
10:00 Reduce your opportunity cost by shifting tasks that are not your greatest impact activity
</li>
</ul>
</li>
<li>
15:50 Bec gets ‘pissed off!' Accountants bridge the gap between Government and tax payers but they come after us as well. It's not good enough!
</li>
<li>16:40 The Optus breach and the impact it's had on firms and their clients. Becc's horrified that not enough firms understand the impact this can have on your clients. </li>
<li>17:50 2FA Exists for a reason.</li>
<li>22:02 Shaye talks through poor scope and expectation management with our clients and how to best avoid it. Managing scope is so important in today's trying times.</li>
<li>28:34 Becc talks through Lee Dunsford's latest venture nine25, a platform that allows wage earners to get their income in real-time. No more fortnightly or monthly payroll?! Or.. is it completely horrifying that people can't wait a week to get paid? </li>
<li>35:00 Shaye &amp; Becc introduce their no-shit sherlock segment or.... the Captain obvious segment. Headlines and news stories - that shouldn't be stories... because it's bleeding obvious. </li>
</ul>

The accounting industry is at a cross roads. We need practitioners and software executives who care enough stand up for what they think is right.

As the institutions we rely on continue their failure to listen - From the Trenches is proud to provide the voices from those who want to be heard.

Becc and Shaye are 2 more plucky Chartered Accountants who will bring you the real stories ‘from the trenches’.

This no holes barred, feisty, yet humorous take on the Accounting landscape will be entertaining while sending a message to the scaremongers, that the FAKE NEWS must end. By following the trenches podcast formulae, Bec and Shaye will deliver rapid value straight to your earphones. 

About the Hosts

Rebecca Mihalic is an Australian Registered Tax Agent and a Chartered Accountants Australian & New Zealand member. Rebecca was a founding partner of Aptus Accounting & Advisory, a cloud-based accounting firm and the winner of ‘Innovator of the year’ at the 2018 Australian Accounting Awards for their use of technology to support clients & the firm’s growth.  In 2019 Aptus joined businessDEPOT to expand the firm's service offerings to their clients and Rebecca now leads their Sydney based operations. Rebecca has earned a reputation for her leadership in the accounting industry, winning ‘Thought leader of the year’ in the 2021 Australian Accounting Awards.



Shaye Thyer is an outside-of-any-box CA with a diverse and notably non-traditional accounting career to date in Australia. Recently she was responsible for creating a future-fit accounting division for a large national firm delivering a premium client experience. Using technology to optimise internal efficiencies, data to power client insights, training to transform the team, and scalable frameworks to amplify the huge depth of expertise withing the firm. Shaye is the Head of Accounting at Intuit 

The accounting industry is at a cross roads. We need practitioners and software executives who care enough stand up for what they think is right.
As the institutions we rely on continue their failure to listen - From the Trenches is proud to provide the voices from those who want to be heard.
Becc and Shaye are 2 more plucky Chartered Accountants who will bring you the real stories ‘from the trenches’.
This no holes barred, feisty, yet humorous take on the Accounting landscape will be entertaining while sending a message to the scaremongers, that the FAKE NEWS must end. By following the trenches podcast formulae, Bec and Shaye will deliver rapid value straight to your earphones. 
About the Hosts
Rebecca Mihalic is an Australian Registered Tax Agent and a Chartered Accountants Australian &amp; New Zealand member. Rebecca was a founding partner of Aptus Accounting &amp; Advisory, a cloud-based accounting firm and the winner of ‘Innovator of the year’ at the 2018 Australian Accounting Awards for their use of technology to support clients &amp; the firm’s growth.  In 2019 Aptus joined businessDEPOT to expand the firm's service offerings to their clients and Rebecca now leads their Sydney based operations. Rebecca has earned a reputation for her leadership in the accounting industry, winning ‘Thought leader of the year’ in the 2021 Australian Accounting Awards.
 
Shaye Thyer is an outside-of-any-box CA with a diverse and notably non-traditional accounting career to date in Australia. Recently she was responsible for creating a future-fit accounting division for a large national firm delivering a premium client experience. Using technology to optimise internal efficiencies, data to power client insights, training to transform the team, and scalable frameworks to amplify the huge depth of expertise withing the firm. Shaye is the Head of Accounting at Intuit

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