Most surgical trainees respond well to feedback on their performance – they reflect on the advice that's given and make the necessary changes to improve. But, some trainees are less responsive and conversations with them can be quite challenging. That's according to neurosurgeon, Dr Andrew Davidson, Associate Professor at Macquarie University. Dr Davidson is an educator and trainer with RACS's Foundation Skills for Surgical Educators Course. He's a key educator with the new Advanced Feedback in Surgical Course and the soon-to-be-revised Surgical Teachers Course. In this episode, Dr Davidson describes the process with handling challenging conversations.