Cate Schreck is founding owner of Lightbulb Training Solutions a fabulous business that provides customer service training that educates and motivates.

Cate is also the author of ‘The A-Z of Service Excellence, the essential guide to becoming a customer service professional’.  Her book is a must read for all business owners who have team providing direct client services, it is clear, motivating and practical. 

Cate has worked in disability services and been a small business owner for many years. She understands the world of the private practitioner and has delivered content to Cathy’s tribe for years. They know each other well, they like a chat and a wine.

 

Here is what they get into on this episode of Private Practice Secrets:
The Lightbulb Training business journey
A bit about Cate’s book, The A-Z of Service Excellence, the essential guide to becoming a customer service professional
Her work in disability services and the private practice sector
What it’s like being a small business owner
Soft skills and hard skill and what they mean for your business
How behavioural profiling such the DISC and the benefits for your business
Service excellence tips and tricks for the disability sector
Work / Life balance and so much more!

Cate Schreck is founding owner of Lightbulb Training Solutions a fabulous business that provides customer service training that educates and motivates.
Cate is also the author of &lsquo;The A-Z of Service Excellence, the essential guide to becoming a customer service professional&rsquo;.&nbsp; Her book is a must read for all business owners who have team providing direct client services, it is clear, motivating and practical.&nbsp;
Cate has worked in disability services and been a small business owner for many years. She understands the world of the private practitioner and has delivered content to Cathy&rsquo;s tribe for years. They know each other well, they like a chat and a wine.
&nbsp;
Here is what they get into on this episode of Private Practice Secrets:
<ul>
<li>The Lightbulb Training business journey</li>
<li>A bit about Cate&rsquo;s book, The A-Z of Service Excellence, the essential guide to becoming a customer service professional</li>
<li>Her work in disability services and the private practice sector</li>
<li>What it&rsquo;s like being a small business owner</li>
<li>Soft skills and hard skill and what they mean for your business</li>
<li>How behavioural profiling such the DISC and the benefits for your business</li>
<li>Service excellence tips and tricks for the disability sector</li>
<li>Work / Life balance and so much more!</li>
</ul>

Cathy Love is finally recording and producing The Private Practice Made Perfect Podcast. Its specifically for paediatric allied health professionals, it’s going to be fun. She likes a chat.

Cathy will bring a broad range of energetic people to the conversation. The outstanding guest list includes; allied health business owners, digital marketing specialists, accountants, HR advisers, writers, virtual assistants, IT specialists, friends, social media guru’s, possibly family and other generous folk she hasn’t roped in yet.

It takes a village to run a private practice. Finally we gather the tribe, harness collective wisdom and elegantly deliver it all direct to your earbuds. The plan to is share up all our private practice stories, business know how, wins, challenges and pearls of wisdom. The episodes will be conversational, short, informative and practical. Apologies in advance, it’s highly likely that there will be humour and deviation from the topic.

…But we wish for even more.

Private Practice Made Perfect

Cathy Love is finally recording and producing The Private Practice Made Perfect Podcast. Its specifically for allied health professionals, it’s going to be fun. She likes a chat. Cathy will bring a broad range of energetic people to the conversation. The outstanding guest list includes; allied health business owners, digital marketing specialists, accountants, HR advisers, writers, virtual assistants, IT specialists, friends, social media guru’s, possibly family and other generous folk she hasn’t roped in yet. It takes a village to run a private practice. Finally we gather the tribe, harness collective wisdom and elegantly deliver it all direct to your earbuds. The plan to is share up all our private practice stories, business know how, wins, challenges and pearls of wisdom. The episodes will be conversational, short, informative and practical. Apologies in advance, it’s highly likely that there will be humour and deviation from the topic. …But we wish for even more.

Cathy Love is finally recording and producing The Private Practice Made Perfect Podcast. Its specifically for allied health professionals, it&rsquo;s going to be fun. She likes a chat. Cathy will bring a broad range of energetic people to the conversation. The outstanding guest list includes; allied health business owners, digital marketing specialists, accountants, HR advisers, writers, virtual assistants, IT specialists, friends, social media guru&rsquo;s, possibly family and other generous folk she hasn&rsquo;t roped in yet. It takes a village to run a private practice. Finally we gather the tribe, harness collective wisdom and elegantly deliver it all direct to your earbuds. The plan to is share up all our private practice stories, business know how, wins, challenges and pearls of wisdom. The episodes will be conversational, short, informative and practical. Apologies in advance, it&rsquo;s highly likely that there will be humour and deviation from the topic. &hellip;But we wish for even more.

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