According to a 2020 Household Survey conducted by Stats SA, over 15 million commuters in the country make use of taxis as a mode of transport every day. However, since the popularisation of e-hailing services in South Africa, it has become the norm to hear about severe tensions between taxi owners and e-hailing drivers to the point of violence. Last Thursday, three e-hailing vehicles were burnt while four others were damaged at Maponya Mall, allegedly by taxi operators. This is part of a decade-long issue. There is clearly something that we as commuters and the public in general don’t understand because this happens every year without fail. On this week’s view of the nation, we want to unpack what we don’t understand about the taxi and e-hailing conflict and what needs to be done to address the issues at hand. Joining Lerato Mbele for the conversation is Mmatshikidi Phala, National Spokesperson for the South African National Taxi Council (Santaco) and Chairman for the Public Private Transport Association, Vhatuka Mbelengwa.