Municipal service delivery in South Africa continues to collapse not because of a lack of policies or legislative frameworks, but because of deep, systemic failures in how local government is governed, financed and managed. Across urban and rural municipalities alike, residents increasingly experience unreliable water supply, frequent electricity outages, failing sanitation systems, poor road maintenance and ineffective waste removal. Mbuyiseni Ndlozi is in conversation with Managing Director of Ntiyiso Revenue Consulting, Thabiso Ndebele