South Africa's eCommerce sector is now growing faster than ever before. In 2020, South African eCommerce grew 66% year-over-year.

This increase was primarily impacted by restrictions on traditional retail stores, which led to a 30% decline in in-store purchases.

In this conversation, Lerato Mbele speaks to Warrick Kernes, CEO of the Insaka eCommerce Academy about how to run an e-commerce business or department that can generate profits for a company, the challenges e-commerce-based businesses face, and how to solve them.