National Consumer Commission (NCC) has launched an investigation into FlySafair

Published Jan 9, 2025, 4:16 PM

The National Consumer Commission (NCC) has launched an investigation into FlySafair after the airline admitted to overbooking practices on social media. 

This stems from a social media storm over overbooked flights impacting people’s travel plans. 

FlySafair reportedly overbooked a flight over the past weekend, leaving a passenger stranded despite having paid to secure a seat on the flight.  Thabiso Kotane speaks to National Consumer Commission Head of Complaints and Investigations.

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