Amid a breakneck pace of regulatory changes under the Trump administration, healthcare stakeholders are scrambling to keep up. Experts are sharing learnings and doing their best to understand how the policies of today affect the sector.

Senior Writer Anastassia Gliadkovskaya chats with two executives with a front-row seat to those conversations: Maria Ghazal, CEO of the Healthcare Leadership Council; and Robert Andrews, CEO of the Health Transformation Alliance.

Both organizations recently had meetings with their members to debrief on policies like President Donald Trump’s One Big Beautiful Bill Act, Most Favored Nation and more.

To learn more about the topics in this episode: 
White House announces new prescription drug website, TrumpRx
How the shutdown impacts healthcare: Reductions in force begin at HHS, with some hiccups at CDC
New Medicaid federal work requirements mean less leeway for states
Federal government enters shutdown, virtual care programs expire

Note: Due to a recording glitch, Maria Ghazal's audio is slightly distorted early in the episode; it clears up shortly.

Amid a breakneck pace of regulatory changes under the Trump administration, healthcare stakeholders are scrambling to keep up. Experts are sharing learnings and doing their best to understand how the policies of today affect the sector.
Senior Writer Anastassia Gliadkovskaya chats with two executives with a front-row seat to those conversations: Maria Ghazal, CEO of the Healthcare Leadership Council; and Robert Andrews, CEO of the Health Transformation Alliance.
Both organizations recently had meetings with their members to debrief on policies like President Donald Trump&rsquo;s One Big Beautiful Bill Act, Most Favored Nation and more.
To learn more about the topics in this episode:&nbsp;
<ul>
<li><a href="https://www.fiercehealthcare.com/providers/white-house-announces-new-prescription-drug-website-trumprx">White House announces new prescription drug website, TrumpRx</a></li>
<li><a href="https://www.fiercehealthcare.com/regulatory/shutdown-tracker-cms-issues-billing-guidance-hhs-furloughs-32000-employees">How the shutdown impacts healthcare: Reductions in force begin at HHS, with some hiccups at CDC</a></li>
<li><a href="https://www.fiercehealthcare.com/regulatory/new-medicaid-federal-work-requirements-mean-less-leeway-states">New Medicaid federal work requirements mean less leeway for states</a></li>
<li><a href="https://www.fiercehealthcare.com/regulatory/republicans-unveil-7-week-stopgap-hospital-funding-telehealth-extensions-no-aca-premiums">Federal government enters shutdown, virtual care programs expire</a></li>
</ul>
Note: Due to a recording glitch, Maria Ghazal's audio is slightly distorted early in the episode; it clears up shortly.

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.

Podnosis

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.

The policies top of mind for healthcare stakeholders right now

Each year, Fierce Healthcare’s Women of Influence special report asks a simple question: Who is actually reshaping healthcare from the inside? This year brought a record number of nominations and a list that reflects how broad that influence has become, across health systems, payers, tech, policy and advocacy.

In this episode, Fierce Healthcare's Heather Landi and Paige Minemyer talk about why this recognition still matters, even as women make up nearly half of managerial and executive roles but remain scarce in CEO positions. They get into what the nomination surge tells us about where change is happening, how roles and titles are evolving and why so many of the most interesting ideas in healthcare are being led by women who are still fighting for a true share of power.

To learn more about the topics in this episode: 

Fierce Healthcare's Women of Influence 2025

Each year, Fierce Healthcare&rsquo;s Women of Influence special report asks a simple question: Who is actually reshaping healthcare from the inside? This year brought a record number of nominations and a list that reflects how broad that influence has become, across health systems, payers, tech, policy and advocacy.
In this episode, Fierce Healthcare's Heather Landi and Paige Minemyer talk about why this recognition still matters, even as women make up nearly half of managerial and executive roles but remain scarce in CEO positions. They get into what the nomination surge tells us about where change is happening, how roles and titles are evolving and why so many of the most interesting ideas in healthcare are being led by women who are still fighting for a true share of power.
To learn more about the topics in this episode:&nbsp;
<a href="https://www.fiercehealthcare.com/special-reports/2025s-women-influence">Fierce Healthcare's Women of Influence 2025</a>

Inside Fierce Healthcare's Women of Influence special report 

It’s been a buzzy few years for prescription digital therapeutics, marked by bankruptcies, reimbursement policy changes and AI advancements. 

At their best, DTx solutions can offer a more personalized, convenient and cost-effective care experience. But barriers to adoption remain. What are they, and what’s being done about them? Senior Writer Anastassia Gliadkovskaya explores these questions with Joseph Perekupka, CEO of Freespira, and Andy Molnar, SVP of industry affairs for the American Telemedicine Association. 

To learn more about the topics in this episode: 
Access to Prescription Digital Therapeutics Act reintroduced in Congress
How companies use scientifically informed music to impact health outcomes
CMS puts forward meager offering for digital health in final Medicare physician fee schedule rule
American Telemedicine Association's lobbying division acquires Digital Therapeutics Alliance

It&rsquo;s been a buzzy few years for prescription digital therapeutics, marked by bankruptcies, reimbursement policy changes and AI advancements.&nbsp;
At their best, DTx solutions can offer a more personalized, convenient and cost-effective care experience. But barriers to adoption remain. What are they, and what&rsquo;s being done about them? Senior Writer Anastassia Gliadkovskaya explores these questions with Joseph Perekupka, CEO of Freespira, and Andy Molnar, SVP of industry affairs for the American Telemedicine Association.&nbsp;
To learn more about the topics in this episode:&nbsp;
<ul>
<li><a href="https://www.fiercehealthcare.com/regulatory/access-prescription-digital-therapeutics-act-reintroduced-congress">Access to Prescription Digital Therapeutics Act reintroduced in Congress</a></li>
<li><a href="https://www.fiercehealthcare.com/health-tech/digital-app-spiritune-explores-benefits-therapeutic-music-recent-study">How companies use scientifically informed music to impact health outcomes</a></li>
<li><a href="https://www.fiercehealthcare.com/regulatory/final-digital-health-changes-pfs">CMS puts forward meager offering for digital health in final Medicare physician fee schedule rule</a></li>
<li><a href="https://www.fiercehealthcare.com/digital-health/american-telemedicine-associations-lobbying-division-acquires-digital-therapeutics">American Telemedicine Association's lobbying division acquires Digital Therapeutics Alliance</a></li>
</ul>

The latest on prescription digital therapeutics  

Conduent is leaning into artificial intelligence to help clients navigate budget constraints, improve service quality and streamline operations, according to Mandy Huckaby, vice president and general manager of customer experience management.

Speaking on Fierce Healthcare’s Podnosis podcast, Huckaby said the company is focused on helping clients “do more with less” by integrating AI across customer-facing and back-office functions. She emphasized that AI is not new to Conduent, which has used the technology for more than a decade.

“AI is literally just having technology augment an interaction,” Huckaby said. “We’ve been doing technology augmentation with chat, digital landscaping and other services for a long time.”

Conduent’s AI strategy targets three areas: pre-engagement automation to help customers self-serve, agent support tools to improve response speed and quality, and back-office enhancements such as document processing and legal text analysis.

In healthcare, Huckaby said AI is being used to support nurses and HR representatives, among others. The company also partners with vendors like Microsoft to deliver sentiment analysis and quality audits.

Huckaby said clients are increasingly looking for creative problem-solving and authentic customer advocacy. “It can’t just be reading off a script,” she said. “Our customers are looking for empathy and understanding.”

As industries face rapid technological change, Huckaby said Conduent encourages its teams to remain agile and forward-thinking. “Change is inevitable,” she said. “It’s our ability to be flexible and agile through that change.”

Conduent is leaning into artificial intelligence to help clients navigate budget constraints, improve service quality and streamline operations, according to Mandy Huckaby, vice president and general manager of customer experience management.
Speaking on Fierce Healthcare&rsquo;s Podnosis podcast, Huckaby said the company is focused on helping clients &ldquo;do more with less&rdquo; by integrating AI across customer-facing and back-office functions. She emphasized that AI is not new to Conduent, which has used the technology for more than a decade.
&ldquo;AI is literally just having technology augment an interaction,&rdquo; Huckaby said. &ldquo;We&rsquo;ve been doing technology augmentation with chat, digital landscaping and other services for a long time.&rdquo;
Conduent&rsquo;s AI strategy targets three areas: pre-engagement automation to help customers self-serve, agent support tools to improve response speed and quality, and back-office enhancements such as document processing and legal text analysis.
In healthcare, Huckaby said AI is being used to support nurses and HR representatives, among others. The company also partners with vendors like Microsoft to deliver sentiment analysis and quality audits.
Huckaby said clients are increasingly looking for creative problem-solving and authentic customer advocacy. &ldquo;It can&rsquo;t just be reading off a script,&rdquo; she said. &ldquo;Our customers are looking for empathy and understanding.&rdquo;
As industries face rapid technological change, Huckaby said Conduent encourages its teams to remain agile and forward-thinking. &ldquo;Change is inevitable,&rdquo; she said. &ldquo;It&rsquo;s our ability to be flexible and agile through that change.&rdquo;

VP Mandy Huckaby outlines how Conduent uses AI to streamline operations, support agents and improve healthcare customer service.

The policies top of mind for healthcare stakeholders right now

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