In an evolving healthcare landscape, organizational agility and resilience are paramount. In this episode, Mary Jo Williamson, Chief Administrative Officer at Mayo Clinic Laboratories, provides invaluable insights on how healthcare organizations can navigate change while staying true to their mission.
During the conversation, Williamson highlights the importance of connecting people to the organization's core values through consistent language and storytelling, celebrating living examples that reinforce the mission. She also advocates for setting expectations for change, employing scenario planning and creating a framework that allows for adjusting strategies and initiatives as new information emerges.
Remaining resilient amid a backdrop of constant change, Williamson explains, requires a thorough understanding of team challenges, the provision of ample resources, the creation of a sense of purpose and a fostering of a culture of optimism.
Tune into the full discussion to discover more.