There are many complexities and challenges that can lead to inefficiencies and friction among payers, providers, and healthcare consumers in the payments landscape.

In this podcast episode, we sit down with Dylan Papa and Michael Bernabe to discuss fresh perspectives for healthcare payers on how to improve claims payments operations, meet digital demands, and enhance the healthcare payments experience for all.

Zelis built Zelis Advanced Payments Platform to cleverly address these challenges by managing all payments and communications in one intelligent hub, unlocking efficiencies, ensuring compliance, and delivering the modern and customized payments experience that providers need and members demand – now, and in the future.

In this interview, Papa and Bernabe discuss the significance of combining the fusion of centralizing all payment modalities, plus communications and additional advice to payers on how to effectively modernize for the future.

To find out more, tune in to the full episode or visit Zelis.com.

There are many complexities and challenges that can lead to inefficiencies and friction among payers, providers, and healthcare consumers in the payments landscape.
In this podcast episode, we sit down with Dylan Papa and Michael Bernabe to discuss fresh perspectives for healthcare payers on how to improve claims payments operations, meet digital demands, and enhance the healthcare payments experience for all.
Zelis built Zelis Advanced Payments Platform to cleverly address these challenges by managing all payments and communications in one intelligent hub, unlocking efficiencies, ensuring compliance, and delivering the modern and customized payments experience that providers need and members demand – now, and in the future.
In this interview, Papa and Bernabe discuss the significance of combining the fusion of centralizing all payment modalities, plus communications and additional advice to payers on how to effectively modernize for the future.
To find out more, tune in to the full episode or visit <a href="https://www.zelis.com/">Zelis.com</a>.

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.

Podnosis

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.

Sitting down with Dylan Papa and Michael Bernabe, we explore Zelis' approach to healthcare payment processing, and why payments consolidation is crucial to improve the provider and member experience.

Modernizing the Healthcare Financial Experience [Sponsored]

Cyberattacks against healthcare organizations are becoming increasingly sophisticated, with new threats constantly emerging. 

In this week's episode of "Podnosis," we dive into one of the latest tactics: voice phishing, or vishing. This form of cyberattack uses AI to impersonate voices over the phone to gain unauthorized access to sensitive information.

Fierce Healthcare's Anastassia Gliadkovskaya interviews Nametag CEO Aaron Painter, who explains what vishing is, why it's a growing concern, and how organizations—especially in healthcare—can protect themselves. 

To learn more about the topics in this episode: 
Disruptive cyberattacks against healthcare on the rise, with increasing impacts to patient care, survey finds
100M people impacted by massive Change Healthcare cyberattack: OCR
Providers and payers ramp up investments in cybersecurity, AI in 2024
Change Healthcare begins breach notifications to firms with impacted members, patients
Cybersecurity lessons from the Change Healthcare hack

Cyberattacks against healthcare organizations are becoming increasingly sophisticated, with new threats constantly emerging. 
In this week's episode of "Podnosis," we dive into one of the latest tactics: voice phishing, or vishing. This form of cyberattack uses AI to impersonate voices over the phone to gain unauthorized access to sensitive information.
Fierce Healthcare's Anastassia Gliadkovskaya interviews Nametag CEO Aaron Painter, who explains what vishing is, why it's a growing concern, and how organizations—especially in healthcare—can protect themselves. 
To learn more about the topics in this episode: 
<ul>
<li><a href="https://www.fiercehealthcare.com/health-tech/disruptive-cyberattacks-against-healthcare-rose-2023-2024-survey-finds">Disruptive cyberattacks against healthcare on the rise, with increasing impacts to patient care, survey finds</a></li>
<li><a href="https://www.fiercehealthcare.com/payers/100m-people-impacted-massive-change-healthcare-cyberattack-ocr">100M people impacted by massive Change Healthcare cyberattack: OCR</a></li>
<li><a href="https://www.fiercehealthcare.com/health-tech/klas-providers-and-payers-invested-cybersecurity-ai-2024">Providers and payers ramp up investments in cybersecurity, AI in 2024</a></li>
<li><a href="https://www.fiercehealthcare.com/payers/optums-change-healthcare-responding-cybersecurity-issue">Change Healthcare begins breach notifications to firms with impacted members, patients</a></li>
<li><a href="https://www.fiercehealthcare.com/payers/cybersecurity-lessons-change-healthcare-hack">Cybersecurity lessons from the Change Healthcare hack</a></li>
</ul>

An emerging cyberthreat: vishing

In this week’s episode of “Podnosis,” we’re diving deep into the current landscape of clinical trials in the U.S. 

Various stakeholders face a complicated web of challenges in the system. Many patients, particularly from marginalized groups, struggle to find and get into trials. Meanwhile, with the acceleration of decentralized trial sites throughout the COVID-19 pandemic, some research programs are struggling to keep up financially. Between specialized technology, staffing and compliance measures, there’s a lot that goes into ensuring success. And unfortunately, these hardships are enough to turn some physicians away from clinical research. 

Alexander Saint-Amand is the co-founder and CEO of Topography Health, a company focused on helping medical practices and health systems conduct trials at scale. In this episode, he chats with Fierce Healthcare’s Anastassia Gliadkovskaya about what he sees as lacking in the industry today and what it will take to build out trust and capacity for the future.

To learn more about the topics in this episode:  
HLTH24: Atropos Health unveils chat-based AI co-pilot for real-world evidence
Dandelion Health launches AI marketplace for model validation, use in clinical trials
Walgreens eyes 'tremendous growth' for clinical trials as part of transformation strategy

In this week’s episode of “Podnosis,” we’re diving deep into the current landscape of clinical trials in the U.S. 
Various stakeholders face a complicated web of challenges in the system. Many patients, particularly from marginalized groups, struggle to find and get into trials. Meanwhile, with the acceleration of decentralized trial sites throughout the COVID-19 pandemic, some research programs are struggling to keep up financially. Between specialized technology, staffing and compliance measures, there’s a lot that goes into ensuring success. And unfortunately, these hardships are enough to turn some physicians away from clinical research. 
Alexander Saint-Amand is the co-founder and CEO of Topography Health, a company focused on helping medical practices and health systems conduct trials at scale. In this episode, he chats with Fierce Healthcare’s Anastassia Gliadkovskaya about what he sees as lacking in the industry today and what it will take to build out trust and capacity for the future.
To learn more about the topics in this episode:  
<ul>
<li><a href="https://www.fiercehealthcare.com/ai-and-machine-learning/hlth24-atropos-health-unveils-chat-based-ai-co-pilot-real-world-evidence">HLTH24: Atropos Health unveils chat-based AI co-pilot for real-world evidence</a></li>
<li><a href="https://www.fiercehealthcare.com/ai-and-machine-learning/dandelion-health-launches-ai-marketplace-model-validation-use-clinical">Dandelion Health launches AI marketplace for model validation, use in clinical trials</a></li>
<li><a href="https://www.fiercehealthcare.com/retail/walgreens-eyes-tremendous-growth-clinical-trials-part-transformation-strategy">Walgreens eyes 'tremendous growth' for clinical trials as part of transformation strategy</a></li>
</ul>

Closing gaps in clinical trial infrastructure 

Introducing new technology in the healthcare sector can be a challenge, especially when trying to balance innovation and practical application. 

Startups developing products for a complex ecosystem, like a hospital, may not fully understand the needs of providers on the frontlines and all the dynamics at play. A successful tool should not only address a need but also make it possible for providers to integrate into their workflow seamlessly.  

To help unpack this, Fierce Healthcare’s Anastassia Gliadkovskaya spoke to Kevin Baumlin, M.D., at the University City Science Center, where he helps founders refine their products and find the right fit within health systems. Baumlin knows firsthand that a meaningful development and implementation process includes providers from the get-go. He breaks down what this type of partnership ideally looks like and gives examples of collaboration in action.

To learn more about the topics in this episode:  
ViVE 2024: Health systems are making big bets on AI. Here's how
Mount Sinai launches health tech incubator, names clinical decision support startup avoMD as its first participant
Taking a page from consumer-facing tech, Providence launches startup to modernize patient engagement

Introducing new technology in the healthcare sector can be a challenge, especially when trying to balance innovation and practical application. 
Startups developing products for a complex ecosystem, like a hospital, may not fully understand the needs of providers on the frontlines and all the dynamics at play. A successful tool should not only address a need but also make it possible for providers to integrate into their workflow seamlessly.  
To help unpack this, Fierce Healthcare’s Anastassia Gliadkovskaya spoke to Kevin Baumlin, M.D., at the University City Science Center, where he helps founders refine their products and find the right fit within health systems. Baumlin knows firsthand that a meaningful development and implementation process includes providers from the get-go. He breaks down what this type of partnership ideally looks like and gives examples of collaboration in action.
To learn more about the topics in this episode:  
<ul>
<li><a href="https://www.fiercehealthcare.com/ai-and-machine-learning/vive-2024-health-systems-are-making-big-bets-ai-heres-how">ViVE 2024: Health systems are making big bets on AI. Here's how</a></li>
<li><a href="https://www.fiercehealthcare.com/tech/mount-sinai-launches-health-tech-incubator-names-clinical-decision-support-startup-avomd-as">Mount Sinai launches health tech incubator, names clinical decision support startup avoMD as its first participant</a></li>
<li><a href="https://www.fiercehealthcare.com/health-tech/providence-launches-startup-improve-patients-experience-traditional-healthcare">Taking a page from consumer-facing tech, Providence launches startup to modernize patient engagement</a></li>
</ul>

Modernizing the Healthcare Financial Experience [Sponsored]

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