There are many complexities and challenges that can lead to inefficiencies and friction among payers, providers, and healthcare consumers in the payments landscape.

In this podcast episode, we sit down with Dylan Papa and Michael Bernabe to discuss fresh perspectives for healthcare payers on how to improve claims payments operations, meet digital demands, and enhance the healthcare payments experience for all.

Zelis built Zelis Advanced Payments Platform to cleverly address these challenges by managing all payments and communications in one intelligent hub, unlocking efficiencies, ensuring compliance, and delivering the modern and customized payments experience that providers need and members demand – now, and in the future.

In this interview, Papa and Bernabe discuss the significance of combining the fusion of centralizing all payment modalities, plus communications and additional advice to payers on how to effectively modernize for the future.

To find out more, tune in to the full episode or visit Zelis.com.

There are many complexities and challenges that can lead to inefficiencies and friction among payers, providers, and healthcare consumers in the payments landscape.
In this podcast episode, we sit down with Dylan Papa and Michael Bernabe to discuss fresh perspectives for healthcare payers on how to improve claims payments operations, meet digital demands, and enhance the healthcare payments experience for all.
Zelis built Zelis Advanced Payments Platform to cleverly address these challenges by managing all payments and communications in one intelligent hub, unlocking efficiencies, ensuring compliance, and delivering the modern and customized payments experience that providers need and members demand – now, and in the future.
In this interview, Papa and Bernabe discuss the significance of combining the fusion of centralizing all payment modalities, plus communications and additional advice to payers on how to effectively modernize for the future.
To find out more, tune in to the full episode or visit <a href="https://www.zelis.com/">Zelis.com</a>.

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.

Podnosis

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.

Sitting down with Dylan Papa and Michael Bernabe, we explore Zelis' approach to healthcare payment processing, and why payments consolidation is crucial to improve the provider and member experience.

Modernizing the Healthcare Financial Experience [Sponsored]

More than one million women reach menopause each year in the U.S. Menopause can bring on many unwanted symptoms and increase the risk of chronic conditions, affecting a woman’s health and quality of life. Yet many report feeling uncomfortable talking about this challenging transition in the workplace and with their healthcare providers. Many also struggle to find relief for their symptoms. Experts say employers and providers should be doing more to care for women in midlife.  

To close out October, Menopause Awareness Month, Fierce Healthcare’s Anastassia Gliadkovskaya sat down with Kathleen Green, M.D., an OBGYN at Maven Clinic. Like many other physicians, Green did not get formal training on menopause in medical school. She had to learn how to help women through this natural part of aging. In the episode, they discuss why the status quo is not working and what it will take to improve the system.  

To learn more about the topics in this episode:  
HLTH24 Day 2: Halle Berry wants to change the dialogue on menopause
HLTH24: Jill Biden announces $110M ARPA-H funding award, prods industry to invest in women's health
Menopause care is still a largely untapped market. Here's why investors and startups should dive in
Industry Voices—Menopause is making headlines. Are healthcare workers keeping up?

More than one million women reach menopause each year in the U.S. Menopause can bring on many unwanted symptoms and increase the risk of chronic conditions, affecting a woman’s health and quality of life. Yet many report feeling uncomfortable talking about this challenging transition in the workplace and with their healthcare providers. Many also struggle to find relief for their symptoms. Experts say employers and providers should be doing more to care for women in midlife.  
To close out October, Menopause Awareness Month, Fierce Healthcare’s Anastassia Gliadkovskaya sat down with Kathleen Green, M.D., an OBGYN at Maven Clinic. Like many other physicians, Green did not get formal training on menopause in medical school. She had to learn how to help women through this natural part of aging. In the episode, they discuss why the status quo is not working and what it will take to improve the system.  
To learn more about the topics in this episode:  
<ul>
<li><a href="https://www.fiercehealthcare.com/health-tech/hlth24-day-2-google-cloud-recursion-expand-tech-partnership-healthex-raises-14m">HLTH24 Day 2: Halle Berry wants to change the dialogue on menopause</a></li>
<li><a href="https://www.fiercehealthcare.com/regulatory/hlth24-jill-biden-announces-110m-arpa-h-funding-award-prods-industry-invest-womens">HLTH24: Jill Biden announces $110M ARPA-H funding award, prods industry to invest in women's health</a></li>
<li><a href="https://www.fiercehealthcare.com/health-tech/menopause-care-market-remains-largely-untapped-heres-why-investors-and-startups-should">Menopause care is still a largely untapped market. Here's why investors and startups should dive in</a></li>
<li><a href="https://www.fiercehealthcare.com/providers/industry-voices-menopause-making-headlines-are-healthcare-workers-keeping">Industry Voices—Menopause is making headlines. Are healthcare workers keeping up?</a></li>
</ul>

Closing the menopause care gap

In healthcare, the best solutions come from bringing different perspectives to the table. 

That’s the core idea behind Inlightened, a platform connecting innovators with a network of vetted experts, including clinicians, industry leaders, policymakers and more. 

In this week's episode of "Podnosis," Fierce Healthcare’s Emma Beavins chats with Inlightened CEO Shelli Pavone. She explains why diverse viewpoints are essential for tackling the industry’s toughest challenges and how building real engagement is the bedrock for innovation that fills gaps in the industry and can endure.

In healthcare, the best solutions come from bringing different perspectives to the table. 
That’s the core idea behind Inlightened, a platform connecting innovators with a network of vetted experts, including clinicians, industry leaders, policymakers and more. 
In this week's episode of "Podnosis," Fierce Healthcare’s Emma Beavins chats with Inlightened CEO Shelli Pavone. She explains why diverse viewpoints are essential for tackling the industry’s toughest challenges and how building real engagement is the bedrock for innovation that fills gaps in the industry and can endure.

Beyond the silo: How engagement fuels healthcare innovation

In the last 30 years, HIV rates have gone down, in large part because of the game-changing prescription drug pre-exposure prophylaxis (PrEP), which reduces the risk of contracting HIV through sex by 99%. Since the FDA approved the drug in 2012, more people have started to use it, and HIV rates have steadily decreased. However, not everyone sees the same results.

The South had 53% of new HIV diagnoses in 2022 but represented only 39% of PrEP users in 2023. Regionally, Black people made up 48% of new HIV diagnoses in 2022, but only 22% of PrEP users in 2023.  

In a recent collaboration between Fierce Healthcare and new investigative LGBTQ-focused news outlet Uncloseted Media, Anastassia Gliadkovskaya and Sam Donndelinger dive into the HIV epidemic and how it disproportionately affects at-risk individuals in the South. Barriers like a lack of awareness, insurance coverage, and stigma contribute to inequitable access. 

Read the full story at FierceHealthcare.com or UnclosetedMedia.com. 

In this week’s episode of “Podnosis,” Gliadkovskaya and Donndelinger discuss the reporting process and introduce three patients impacted by the HIV epidemic who share their personal experiences.

To learn more about the topics in this episode: 


'I'm another statistic. I feel let down': How HIV prevention stays out of reach for many


CMS proposes risk adjustment changes, broker fraud crackdown for 2026 plan year


‘A mixed bag’: Fifth Circuit rules on ACA preventive services legal case


Blue Cross NC removes HIV drugs from costly price tiers

In the last 30 years, HIV rates have gone down, in large part because of the game-changing prescription drug pre-exposure prophylaxis (PrEP), which reduces the risk of contracting HIV through sex by 99%. Since the FDA approved the drug in 2012, more people have started to use it, and HIV rates have steadily decreased. However, not everyone sees the same results.
The South <a href="https://aidsvu.org/news-updates/aidsvu-releases-new-prep-data-and-launches-prepvu-org-a-new-prep-equity-platform/">had</a> 53% of new HIV diagnoses in 2022 but represented only 39% of PrEP users in 2023. Regionally, Black people made up 48% of new HIV diagnoses in 2022, but only 22% of PrEP users in 2023.  
In a recent collaboration between Fierce Healthcare and new investigative LGBTQ-focused news outlet Uncloseted Media, Anastassia Gliadkovskaya and Sam Donndelinger dive into the HIV epidemic and how it disproportionately affects at-risk individuals in the South. Barriers like a lack of awareness, insurance coverage, and stigma contribute to inequitable access. 
Read the full story at <a href="https://www.fiercehealthcare.com/providers/how-prep-game-changing-hiv-prevention-drug-stays-out-reach-many-patients">FierceHealthcare.com</a> or <a href="https://www.unclosetedmedia.com/p/unraveling-the-urgent-unspoken-struggle">UnclosetedMedia.com</a>. 
In this week’s episode of “Podnosis,” Gliadkovskaya and Donndelinger discuss the reporting process and introduce three patients impacted by the HIV epidemic who share their personal experiences.
To learn more about the topics in this episode: 
<ul>
<li>
<a href="https://www.fiercehealthcare.com/providers/how-prep-game-changing-hiv-prevention-drug-stays-out-reach-many-patients">'I'm another statistic. I feel let down': How HIV prevention stays out of reach for many</a>
</li>
<li>
<a href="https://www.fiercehealthcare.com/payers/cms-proposes-risk-adjustment-changes-fraud-crackdown-and-more">CMS proposes risk adjustment changes, broker fraud crackdown for 2026 plan year</a>
</li>
<li>
<a href="https://www.fiercehealthcare.com/payers/mixed-bag-fifth-circuit-rules-aca-preventive-services-legal-case">‘A mixed bag’: Fifth Circuit rules on ACA preventive services legal case</a>
</li>
<li>
<a href="https://www.fiercehealthcare.com/payers/blue-cross-blue-shield-nc-removes-hiv-drugs-costly-price-tiers">Blue Cross NC removes HIV drugs from costly price tiers</a> 
</li>
</ul>

Modernizing the Healthcare Financial Experience [Sponsored]

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